Operations Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Intent of the process

The immediate need is to staff two (2) positions on an acting basis. A qualified pool of candidates will be established and may be used to staff these positions or similar positions for future term, acting, assignment, secondment, deployment, or indeterminate opportunities.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or employer-approved alternatives

Degree equivalency

-*Recent and **significant experience in managing employees (managing employees is defined as being responsible for supervising employees, setting objectives, assigning work, providing feedback, managing and evaluating performance).
-*Recent and **significant experience in analyzing complex situations and making recommendations relative to the delivery of an operation, program or service which supports a service to the public.
-*Recent and **significant experience collaborating with internal and external partners and/or stakeholders

*Recent is defined as experience acquired within the last 5 years.

**Significant refers to the complexity and scope of the work that is normally acquired by performing the functions for a period of 1 year (12 consecutive months).

-Decisiveness
-Influence

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

-Mobilize People
-Achieve Results
-Promote Innovation and Guide Change

For additional information on Public Service Key Leadership Competencies: http://www.tbs-sct.gc.ca/tal/kcl/intro-eng.asp

-Ability to communicate effectively orally
-Ability to communicate effectively in writing

-Dependability

The following may be applied / assessed at a later date (may be needed for the job)

-Experience working at the Canadian Firearms Program
-Experience in the following support services programs: human resource management and/or budget management
-Experience in providing advice and guidance to management
-Experience in the preparation of written documents such as but not limited to reports and/or presentations intended for management

-Willingness and able to work overtime when required
-Willingness and able to travel when required by various modes of transportation
-Willingness and able to work shift work, including evenings and weekends

Conditions of employment

RCMP Enhanced Reliability Status security clearance

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Cracking the Code on how to apply to the Public Service...Watch this before you apply!
www.youtube.com/watch?v=0GW7P3g9hhI

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.