Protective Technical Systems Support - Infrastructure

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

Positions will be located at 1426 St. Joseph Boulevard in Orleans, Ontario.

Intent of the process

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

Experience in the electronics technology field, with emphasis on servers, workstations, or networking.
Experience in the installation, programming and maintenance of servers, workstations or databases.
Recent* experience in troubleshooting, repair and upgrading servers, workstations, or applications.
Recent* experience in electronic system performance analysis, problem analysis and documentation.

*Recent refers to experience gained within the last five years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Certification in either alarm or Voice/data/video disciplines.

Degree equivalency

Experience using Enterprise applications to host access control systems, intrusion detection systems and closed circuit video systems.
Experience administering and querying SQL databases.
Experience in programming or using a software development kit (SDK) to interface between applications.

Willingness and ability to travel in Canada to assist on major event security deployments.
Willingness and ability to work overtime on short notice.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Knowledge of server, workstation and database.
Knowledge of network and system security, to maintain availability and integrity of the system.
Knowledge of electronic security network configurations and communication protocols.

Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to analyze and troubleshoot application software, hardware and firmware problems and to recommend appropriate solutions.
Ability to work independently and in a team environment.

Discretion
Initiative
Client Service Oriented
Planning and Organizing

Conditions of employment

Top Secret security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Must hold a valid driver’s license.
Willingness and ability to travel.
Willingness and ability to work outdoors in various inclement weather conditions.
Willingness and ability to climb ladders and to work at height.
Willingness and ability to work in confined spaces.
Willingness and ability to lift boxes or equipment up to 23 kg.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.
An interview may be administered.
Reference checks may be sought.

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:
1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y)
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result)

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.