Manager, Communications Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Government of Canada has recently announced that the Policy on COVID-19 Vaccination for the Core Public Administration will be suspended as of June 20, 2022. As of this date, COVID-19 vaccination will no longer be a condition of employment.

Please note if you applied to the selection process 22ATS-EA-00759, you do not need to reapply.

Work environment

Could this be the change you’ve been looking for?

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for a chance to make your mark in a small organization that plays a big role in providing justice to Canadians? If so, then consider a career at the Administrative Tribunals Support Service of Canada (ATSSC).

You’ll be able to benefit and learn from being closer to management and having the opportunity to be exposed to a variety of files. We’re also committed to supporting a healthy life-work balance and to creating an inclusive and respectful work environment, so we hope that this is something that is important to you as well.

Like many public servants, we’ve been working fully remotely since the pandemic began and employees have access to tools and processes to conduct most aspects of their work remotely.

And if there is one last thing to note that is impactful for our employees, it's the fact that we have our own internal compensation and benefits Advisors and a dedicated information technology team.

Intent of the process

The intent of this advertisement is to staff one (1) position on an indeterminate basis.

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC). All other federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this selection process to appoint a candidate to a similar position within their organization.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter ""A covering letter in 5,000 words (maximum) *CAPACITY TO COMMUNICATE IN WRITING will be ASSESSED through a cover letter (Attach your covering letter with your resume). "IMPORTANT INSTRUCTIONS TO FOLLOW: Candidates must submit a cover letter providing CONCRETE EXAMPLES WHICH ILLUSTRATE how they meet the education requirement and the experience factors listed in the essential qualifications and asset qualifications. FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information: 1 - Name of the department or organization where the experience was acquired; 2 - Title and level of the position occupied and duration for which the candidate exercised its functions; 3 - Specific details of tasks, projects or accomplishments demonstrating how the experience was acquired. Resumes will be used as a secondary source to validate the experience described in the cover letter. FAILURE TO CLEARLY DEMONSTRATE IN YOUR COVER LETTER HOW YOU MEET THE ESSENTIAL SCREENING CRITERIA (Education and Experience) WILL RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION. "N.B. We will be evaluating candidate applications at the pre-selection stage based on the following essential criterion: education, experience and the ability to communicate effectively in writing.""

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A degree from a recognized post-secondary institution or an acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE

Experience in managing human resources and/or in managing a team.

Experience writing, editing and adapting various documents and communications products, such as, but not limited to: briefing notes, articles, reports or publications for various audiences.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

ABILITIES

Ability to manage simultaneously a variety of complex, sensitive issues, within tight deadlines and changing priorities.

Ability to manage human resources.

Ability to draft and edit quality communications products.

Ability to communicate effectively in writing, orally and listening.

Ability to maintain effective relationships with clients, employees and manager.

PERSONAL SUITABILITY:

Reliability

Leadership

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

Education:

A degree from a recognized post-secondary institution in linguistics, translation, communications.

Degree equivalency

Asset Qualifications

Knowledge:

Knowledge of the principles of strategic communications.

Knowledge of legal and labour relations terminology.

Knowledge of plain language writing principles.

OPERATIONAL REQUIREMENTS:

Willing and able to work overtime as required.

ORGANIZATIONAL NEEDS:

Employment Equity may be used to address demonstrated under-representation of designated groups (Women, Visible Minorities, Persons with disabilities and persons of Aboriginal descent).

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Acknowledgment of receipt of applications will not be sent.

Travel and relocation costs associated with this selection process will not be reimbursed.

The selection committee reserves all rights to use any methods that they deem appropriate in order to evaluate the candidates (written examination, interview, reference check, performance agreement, etc.).

Proof of your education credentials will be required at a later date.

Merit criteria may be assessed throughout the entire process.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

Further assessment may be conducted on the experience provided depending on the position to fill.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

It is important to note that in order to manage the volume of applications, the selection committee may at any time decide to use various strategies such as the application of one or more assets, the top-down selection or other strategies.

Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:

- modifying your application/resume at any time BEFORE the closing date;
- completing screening questions that will highlight your qualifications to the hiring manager;
- verifying the status of your application and notification(s) at any time and
- being notified electronically of assessment details and results.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.