Forms Analyst/Designer

Update: The closing date has been extended to October 3, 2022.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Depending on the number of applicants, volume management strategies such as, but not limited to, top-down approach, cut-off scores, random selection and/or assessment may be used for the purpose of managing applications/candidates. Should a volume management strategy be used, communication regarding the application of the strategy will be provided to those candidates who are impacted.

Duties

- Analyses and designs print and electronic forms
- Provides advice and guidance to clients on the interpretation and application of policies, standards, and procedures related to forms and forms management
- Communicates with clients to provide guidance and advice on proposed forms and present possible alternatives that best meet their requirements.
- Conducts technical verifications of the content, design, features and functions of forms.

Work environment

Have you ever been frustrated completing a form or a business process and thought to yourself that you would make it better? The Royal Canadian Mounted Police (RCMP) is looking for Forms Analysts/Designers to join our dynamic team. We offer a diverse, inclusive, respectful and healthy work environment that offers flexible work arrangements to ensure work-life balance. If you enjoy working as part of a team and with clients, taking on challenges and solving problems with the opportunity to be both creative and technical then look no further and apply now!

Our team is located at 73 Leikin Drive in Ottawa, Ontario (Barrhaven), in a modern building with plenty of free parking, convenient access to bus routes immediately outside of the building, free use of a gym, and a cafeteria onsite. All positions are located in Ottawa, Ontario but there may be flexibility to offer employees the opportunity to work remotely (virtually) from anywhere in Canada, if feasible. This determination will be made once the process is completed.

Intent of the process

The immediate need is to staff four (4) positions on an indeterminate basis, with various linguistic profiles such as English Essential and Bilingual Imperative BBB/BBB and a RCMP Enhanced Reliability security clearance.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or employer-approved alternatives.

Degree equivalency

EXPERIENCE
- Experience in forms design, user interface design or web design.
- Experience interacting with clients

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
EXPERIENCE
- Experience in analyzing client requirements or specifications to design or revise forms, user interfaces, or web pages.
- Experience providing advice, guidance and support to users and clients on form, user interface design or web design related enquiries.
- Experience using forms design software such as, but not limited to Adobe LiveCycle Designer, or Adobe Experience Manager (AEM) Forms Designer

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English Essential
- Bilingual Imperative: BBB/BBB

Information on language requirements

ABILITIES
- Ability to interpret and apply policies, directives or standards.
- Ability to proof and test the content, design, features and functions of electronic forms.
- Ability to analyze client requirements or specifications in order to revise electronic forms using forms design software or other software
- Ability to communicate effectively orally
- Ability to communicate effectively in writing

PERSONAL SUITABILITY
- Attention to detail
- Client focus
- Flexibility
- Teamwork
- Autonomy

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
- Occasional overtime may be required to address urgent operational requirements.

Conditions of employment

Reliability Status security clearance - RCMP Enhance reliability status

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

A simulation/situational exercise or role play may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have there quired qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired(Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.