Human Resources Advisor (PE-01 and PE-02)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

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LOCATIONS
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Presently, the designated workplaces of the positions to be staffed are Edmonton, Vancouver, Winnipeg, Fredericton, Dartmouth, Toronto, Gatineau, Montréal and Québec. Since the outset of the pandemic, ESDC has reinforced its position as a high performing organization by delivering critical programs and services to Canadians, even as we experienced major shifts in how we work. After a year of preparing, ESDC will begin implementing new flexible workplace and the Human Resources Services Branch is supporting flexible work arrangements with:

• Flexible work schedule while respecting clients demands and time zones.
• Virtual work (including telework) across Canada.

We therefore encourage candidates wanting to work in the designated workplaces and other locations across Canada to apply.

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APPLICATION PROCESS
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After selecting 'Apply now', you will be asked to answer 'yes' or 'no' screening questions with description and 'yes' or 'no' screening questions without description. Please provide an answer to each question within the application process. The screening questions with description pertains to the essential education and experiences. The 'yes' or 'no' screening questions with no description pertains to the asset qualifications (no work example is required) and to other information that will be useful for the assessment committee. In order to succeed at the pre-screening step, you must demonstrate how you meet the essential education and experiences by providing CONCRETE AND DETAILED WORK EXAMPLES to the screening questions with description. Simply listing your duties/responsibilities is not a concrete example and will result in your application being screened out.

Work environment

The Human Resources Services Branch at Employment and Social Development Canada (ESDC) provides services in all disciplines of Human Resources as well as strategies and planning for the future of work to ensure we provide world-class services that meet our clients’ needs today and for the future. We have immediate and future staffing needs in the following disciplines:

• Staffing non-EX
• Staffing EX
• Classification
• Talent Management and Leadership Development
• Labour Relations
• Disability Management
• Diversity and Inclusion
• Learning
• Harassment Prevention and Resolution
• Workforce Planning
• Conflict Prevention and Resolution
• Workplace Mental Health

Employment and Social Development Canada (ESDC) is recognized as one of Canada’s top 100 employers (2022) for the third year in a row, Canada’s top family-friendly employers (2022) and National Capital Region’s top employers (2022). ESDC manages a robust recognition program, offers options for balancing employee work and personal lives, and supports ongoing development with tuition subsidies for courses taken at outside institutions as well as in-house training coordinators working to design and deliver formal and informal learning opportunities.

ESDC was also recognized as one of Canada’s best diversity employers (2021) for its national Visible Minorities Network and its efforts in recruiting Indigenous job seekers.

Intent of the process

A pool of candidates will be established and could also be used to staff PE-01 and PE-02 positions with various tenures, titles and security requirement using different staffing mechanisms (deployments, indeterminate/determinate appointments, actings, assignments/secondments, Interchange Canada, casuals) in various Human Resources disciplines within Employment and Social Development Canada.

Positions to be filled: 30

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

• Graduation with a degree* from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

*The degree must successfully be completed by April 30, 2023.

Notes:
1. Indeterminate incumbents of PE positions and of positions in the Office of the Superintendent of Financial Institutions and in Indian Oil and Gas Canada that are equivalent to PE positions on October 1, 1999, who do not possess the education level prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience.
2. The courses for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

Degree equivalency

EXPERIENCE

BOTH POSITIONS

• Experience conducting research, analyzing and processing client requests in a client service environment.

PE-02 POSITIONS ONLY

• Significant** experience providing options and recommendations to clients in a human resources discipline.

**Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately twelve (12) months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS (not mandatory but may serve to select candidates - you will only be asked to answer yes or no to the screening questions within the application)

• A minimum of 160 hours of training in the field of informal conflict management / alternative dispute resolution at a recognized institution.
• A degree from a recognized university with an acceptable specialization in the health field: kinesiology, occupational therapy, social work, mental health, psychology or in any field relevant to the duties to be performed.
• Experience providing services or advice to managers related to at least one human resources discipline (Staffing non-EX, Staffing EX, Classification, Talent Management and Leadership Development, Labour Relations, Disability Management, Diversity and Inclusion, Learning, Harassment Prevention and Resolution, Workforce Planning, Conflict Prevention and Resolution, Workplace Mental Health).
• Experience writing briefing material, reports or presentations intended for senior management.
• Experience providing guidance, tools, training or best practices to facilitate duty to accommodate requests.
• Experience in informal conflict management.
• Experience providing neutral services to support the resolution of harassment and violence.
• Experience coordinating, preparing or delivering training material.
• Experience providing accessibility services.
• Experience handling harassment and/or violence occurrences.
• Experience conducting fact-finding investigations.
• Experience in the field of health in relations to disability management such as Kinesiology, Ergo, Nursing, Occupational Therapy or other related fields.
• Experience planning, developing or delivering workplace wellbeing programs or services.
• Experience providing HR advice and guidance to client managers in an HR environment in the federal public service.
• Experience providing HR support or HR administrative services the federal public service.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• French Essential
• Bilingual imperative BBB/BBB
• Bilingual imperative CBC/CBC

Information on language requirements

COMPETENCIES

• Reasoning
• Judgement
• Communications
• Thinking Things Through
• Showing Initiative and Being Action-Oriented
• Working Effectively with Others
• Demonstrating Integrity and Respect
• Client Service Orientation
• Business Acumen

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

• Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS

• Willingness and ability to work overtime on short notice occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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PE-01 to PE-03 DEVELOPMENTAL OPPORTUNITY
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Some of positions being staffed are part of Human Resources Advisors (PE) recruitment strategy designed to support individuals from the PE-01 to the PE-03 levels, according to the needs of the organization. The Program provides a structured experience composed of segmented work by group/level, supported by training and learning activities, regular feedback and written performance assessments. By doing so, our goal is to increase the breadth and depth of knowledge and experience so that we are more strategically positioned in our service to clients.

For classification positions: Candidates appointed to classification positions agree to undertake a process that will ultimately lead them to a certificate of accreditation in classification. Throughout their development, they will be supervised and guided by experienced and accredited advisors in Organization and Classification (OC), to help them in successfully completing the Treasury Board Secretariat learning curriculum in OC.

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ASSESSMENTS
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Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

A variety of assessment tools may be used in the assessment of candidates, such as: written test, Public Service Commission's assessment tools, self-assessment, situational exercise, oral interview and/or reference checks. Note that assessment tools will be administered electronically and virtually.

Please note that asset qualifications and/or a top-down approach may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

All information obtained throughout the selection process, from the time of application to close of the process, may be used to evaluate the candidates.

At the time of assessment, proof of education will be required. If you were educated outside of Canada, you must have your credentials and/or diploma assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognize credential assessment service. For more information please select 'Degree Equivalency' in the 'Education' section. A security check may also be administered during assessment.

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COMMUNICATION
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Acknowledgment of receipt of applications will not be sent.

Candidates will be contacted and invited to assessments via email. It is imperative that you provide a valid email address that accepts email from unknown users (some messaging systems block these types of correspondence). Candidates are responsible for checking their emails, as well as their junk emails, regularly. In addition, you need to inform us of any changes to your contact information. If you fail to follow these recommendations, you may be eliminated from the selection process.

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BILINGUAL POSITIONS
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To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the PSC, you can obtain a copy of the SLE results, by requesting it at the following website: http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.