Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

When answering questions, it is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

Duties

A Detachment Support Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

The intent of this process is to staff one (1) permanent position in Saddle Lake, AB.

A qualified pool of candidates may be established and may be used to staff similar positions on a term and/or permanent basis in Eastern Alberta District within the RCMP. The pool could be used to staff assignments, secondments, deployments, or casual opportunities.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

- Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*.
*Proof of education will be required prior to appointment.

Degree equivalency

- Experience providing services to internal and/or external clients over the phone, in person and/or in writing.
- Experience in providing general administrative support in an office setting.
- Experience working with Microsoft Word, Excel, and/or Adobe.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications

- Experience working with Microsoft PowerPoint.
- Experience maintaining a law enforcement database such as CPIC and/or PROS.
- Experience liaising with court representatives or officials, or preparing court disclosure packages.
- Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).
- Experience working in a law enforcement and/or legal environment.
- Experience providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving and/or destroying data.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

- Ability to communicate effectively orally
- Ability to communicate effectively in writing
- Ability to work in a stressful environment

- Demonstrating integrity and respect
- Thinking things through
- Working effectively with others
- Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs

The RCMP is committed to having a skilled, diversified workforce reflective of Canadian society, to the equitable representation of women, Aboriginal peoples, persons with disabilities and visible minorities.

Operational Requirements

- Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
- Willingness and ability to work independently and/or with minimal supervision
- Willingness and ability to work overtime as required.
- Willingness and ability to travel for work and/or training purposes using various modes of transportation.
- Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.

Conditions of employment

Reliability Status security clearance

Must be willing to travel to and work out of the Saddle Lake RCMP Satellite Detachment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Organizational needs may be applied during the initial screening of applications. Applicants are encouraged to self-identify if they belong to the following Employment Equity group: Aboriginal persons.

Aboriginal candidate(s) proposed for appointment or appointed must complete and sign the Affirmation of Aboriginal Affiliation Form as a condition of appointment even if they have already self declared as an EE member when applying.

Volume management strategies may be used.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.