Security Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

In accordance with respective business and/or operational requirements, flexible work arrangements may be considered (e.g. compressed work, telework agreements, etc.). For this position, the appointed candidate will be required to report to the Canada Border Services Agency office in Winnipeg, Manitoba on occasion.

Work environment

Do you want to be part of a dynamic organization that promotes a continuous learning environment; provides interesting and challenging developmental opportunities?

The Canada Border Services Agency (CBSA) is Canada's second largest law enforcement organization, working 24/7 to protect Canada's borders by preventing high-risk people and goods from crossing into Canada while facilitating legitimate trade and travel, with over 15,000 employees working across Canada.

CBSA is dedicated to building a workforce that comprises individuals with a diversity of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experiences to the success of the team. We encourage everyone to apply, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, military service, or other status protected under federal law.

Intent of the process

A list of qualified candidates will be established to staff current and future vacancies. The list created from this appointment process may be used for similar positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

The minimum standard is:
• A secondary school diploma or employer-approved alternatives (see Note 1).

Notes:
1. The employer-approved alternatives to a secondary school diploma are:
◦A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
◦An acceptable combination of education, training and/or experience.
Candidates who already meet both of the following criteria must be accepted as meeting the secondary school diploma requirement:
a. Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
b. Candidates who have been appointed or deployed for an indeterminate period to a position in the AS classification.
The opportunity to be assessed by at least one of the two employer-approved alternatives must be offered to candidates who have not previously met the secondary school diploma requirement.
Candidates who were appointed or deployed on an indeterminate basis using an acceptable combination of education, training and/or experience meet the secondary school requirement for the AS classification only and must be reassessed for entry to other classifications on the basis of this alternative.
2. Acceptable experience and/or training in a field relevant to positions in the AS classification is required when the education qualification specified for the position being staffed is a secondary school diploma or approved employer alternatives.

Degree equivalency

EXPERIENCE:

- Recent* experience in performing administrative or operational support duties.

- Recent* experience providing service to clients by telephone, in person, or in writing.

- Recent and significant** experience in using Microsoft applications including Word, Outlook, and Excel.

* Recent is defined as experience that would normally be acquired within the last two (2) years.
** Recent and significant is defined as within approximately one (1) year continuously within the last two (2) years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES & SKILLS:

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to plan and prioritize.
Ability to deal with difficult situations.

PERSONAL SUITABILITY:

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented
Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:

- Placement of Canada Border Services Agency employees affected by Workforce Adjustment.

- The Canada Border Services Agency is committed to establish and maintain a skilled workforce that reflects the diversity of the population it serves. Qualified candidates who self-declare on their application as a member of an Employment Equity group (Aboriginal peoples, persons with a disability, members of a visible minority group, or women) may be selected for appointment to fulfill an organizational need.

- “Indigenous peoples” and “Aboriginal peoples” refer to people who are North American Indian or members of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians. “Aboriginal peoples” is the legislative term that appear in the Employment Equity Act and the Employment Equity Regulations.

Conditions of employment

- Secret security clearance.
- Willing and able to work overtime as required.
- Willing and able to travel as required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Acknowledgment of receipt of applications will not be sent; we will only contact those who are being considered further.

Candidates must meet the essential qualifications to be appointed to a position.

A test may be administered.

An interview may be administered.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

You must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above.

LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or 5) Participation in an assessment for another selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.