Intercept Field Support Specialist

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

****NOTE: It is your responsibility as a candidate to submit a COVER LETTER, which clearly outlines how you meet each of the screening qualifications (i.e. education, essential experience and asset qualifications) as well as a resumé which is linked to the information provided in your cover letter.

** Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities.

**** You must provide CONCRETE EXAMPLES, which illustrate how you meet each qualification.

***For example, the best approach is to use each screening qualification as a heading, and provide a description outlining how that qualification is met. Failure to clearly demonstrate how you meet the screening criteria (education, essential experience and asset qualification) may result in the REJECTION OF YOUR APPLICATION.

****Candidates who are missing information or submit incomplete information could be screened out.

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users.

All job applications must be submitted through the www.jobs.gc.ca system.

Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location, Fredericton, N.B.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

** PLEASE ENSURE THAT YOUR EMAIL ADDRESS IN YOUR WWW.JOBS.GC.CA PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE, AS THIS IS THE ADDRESS WE WILL USE TO CONTACT YOU.
**IF IT IS NOT ACCURATE, YOU RISK MISSING IMPORTANT NOTIFICATIONS. WE USE THE CONTACT INFORMATION GENERATED BY THE SYSTEM, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER.

Intent of the process

The immediate need is to staff one position on an indeterminate basis.

A pool of qualified candidates may be established to staff similar temporary, and/orpermanent positions, (including acting appointments and deployments) in "J" Division, RCMP.

Should a Civilian Member (CM) be found qualified and selected for appointment, theappointment will not result in a change of status to the Public Service (PS) category forthe CM. Information regarding the CM appointment will be sent to all applicablecandidates who are within the area of selection and participated in the advertisedprocess.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter "which clearly outlines how you meet each of the screening qualifications (i.e. education, essential experience and asset qualifications)"

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

1. Significant* experience with Microsoft server system environment including Active Directory, Group Policy, DNS, DHCP and security.

2. Significant* experience with VMware Vsphere, vCenter infrastructure and maintenance.

3. Significant* experience with the design, implementation, management, security, performance analysis and troubleshooting of LAN and WAN insfrastructures based on routers, switches, VPNs and firewalls, such as Cisco ASA.

4. Significant* experience in configuration and maintenance of server backup software, tape backup systems, virus detection software, OS updates and server applications.

5. Experience with Information Technology-Application Development and Maintenance.

*Significant is defined as having performed the function for a minimum of 3 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:
1. Experience with analog and IP cameras including a good understanding of lenses, video protocols and performance issues.

2. Experience with electronic design including control systems, antenna design, circuit board layout, protection circuitry and status monitoring systems.

3. Experience with project management.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBC/BBC)

Information on language requirements

Knowledge of Information Technology Fundamentals.
Knowledge of Technical/Electronic Devices and Techniques.
Knowledge of Research Principles and Practices.

Ability to communicate effectively orally.
Ability to communicate effectively in writing.

Client Service
Reliability
Flexibility
Problem solving
Teamwork

Conditions of employment

Top Secret security clearance - of the RCMP.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Must be willing and able to travel within Canada.
Must be willing and able to work flexible hours.
Must be willing and able to work overtime.
Must be willing and able to testify in court.
Must have a valid driver’s licence.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.