Supervisor, Front Desk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Work environment

The Canadian Coast Guard College is a national maritime training facility located on scenic Cape Breton Island, Nova Scotia. It’s a national college that provides training and services in French and English. It delivers programs to support the College’s mission and mandate in marine safety, security and environmental protection.

The college’s unique and specialized training is sought after by organizations around the world. Each year, highly trained graduates join their colleagues as Coast Guard officers to provide services that are critical to Canadians.

Intent of the process

The intent of this process is to staff one (1) position on a temporary basis. A list of qualified candidates will be created and may be used to staff similar positions, on a temporary or permanent basis, within the Canadian Coast Guard College in Sydney, NS.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
- Significant* experience in the management and the provision of accommodations or hotel services.

*Significant is associated with 2 years of experience

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education:
Successful completion of a post-secondary program from a recognized post-secondary institution with specialization in hospitality management.

Degree equivalency

Asset Experience:
Experience in the management of human and financial resources.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
(Bilingual CBC/CBC or BBB/BBB)

Information on language requirements

Abilities:
- Ability to plan, organize and coordinate delivery of various hotel services such as accommodation, client services and space inventory;
- Ability to communicate effectively orally and in writing;
- Ability to analyze situations and make recommendations;
- Ability to manage human, financial and material resources.

Competencies:
• Create Vision and Strategy;
• Mobilize People;
• Uphold Integrity and Respect;
• Collaborate with Partners and Stakeholders;
• Promote Innovation and Guide Change;
• Achieve results.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Knowledge:
- Knowledge of the programs, operation and activities of the Canadian Coast Guard College;
- Knowledge of booking and scheduling tools such as Hotel software.

Organizational Needs:
- Work overtime on occasion;
- Occasional travel requirements.

Conditions of employment

- Wearing of uniform;
- Reliability Status;
- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE APPLY ONLINE: Please submit your application online. We will not consider applications received by email, fax or mail in hard copy documents.

Persons are entitled to participate in the appointment process in the official language of their choice.

Candidates must meet the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

All information obtained throughout the selection process, from the time of application to the conclusion of the process, may be considered in the assessment of any essential or asset qualifications, including the ability to communicate in writing and orally.

Acknowledgment of receipt of applications will not be sent.

For this appointment process, our intention is to communicate with candidates by email for assessment purposes (including sending invitations for written tests and interviews). Candidates who apply to this selection process must include, in their application, a valid e-mail address and make sure that this address is always functional and accepts messages from unknown users (some e-mail systems block these types of e-mail). If you do not wish to receive your results by e-mail, it is your responsibility to inform us.

Please note that candidates can be eliminated by the Public Service Resourcing System (PSRS) based on PSRS screening questions.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.