Information Management Support Officer *AMENDMENT : CLOSING DATE*

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Only applications received directly via the System (https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1710?toggleLanguage=en) will be accepted.

If you require accommodation for any reason, you must contact the HR Advisor listed below before the closing date.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Work environment

TBS is a central agency located in the National Capital Region. Working at TBS offers a unique opportunity to:
-contribute to the work of a central federal agency
-be part of cultivating the federal public service as a model workplace
With high-performing teams and innovative practices, TBS professionals in various fields serve

Canadians by:
-collaborating on government-wide initiatives
-driving excellence in people management
-taking initiative
-effectively managing risks

Our newly renovated building at 219 Laurier Ave W in the downtown core meets the government’s new Workplace 2.0 concept and have Wi-Fi throughout. Employees have access to amenities such as showers, change rooms and secure bicycle storage, allowing them to commute using Ottawa’s bike path system.

If you are a leader, a motivator and a strategic thinker who wants to work for one of Canada’s Top Employers, consider joining the TBS team.

Intent of the process

The initial intent of this process is to offer an indeterminate appointment.

A pool of qualified persons resulting from this process MAY be created and MAY be used to fill similar positions with linguistic profiles bilingual imperative BBB/BBB, bilingual non imperative BBB/BBB, as well as tenures (indeterminate, deployment, acting, assignment, secondment, specified period) which may vary according to the position being staffed.

This pool may be used to staff similar positions in other organizations within the core public administration.

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
-A secondary school diploma or employer-approved alternatives.

Degree equivalency

Experience:
-Experience in providing support, awareness, analysis and recommendations to clients on information management over the phone, electronically and in person;

-Experience in providing functional support to clients on an information system;

-Experience managing records of business value.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
Education:
-Post Secondary diploma in a field related to records and/or information management.

Degree equivalency

Experience:
-Experience in providing functional support on an electronic document and records management system to clients (i.e GCDocs, M365);

-Experience conducting records management and lifecycle management activities for physical and electronic records;

-Experience in the testing of new product upgrades to software application and to conduct user acceptance testing and document test results.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Knowledge:
-Knowledge of the legislation, policies, and directives governing the management of information in the public service;
-Knowledge of basic business analysis practices.

Abilities:
-Ability to provide coaching and training to clients and colleagues;
-Ability to communicate effectively orally;
-Ability to communicate effectively in writing.

Personal suitability:
-Reliability;
-Autonomy;
-Judgement;
-Team Player;
-Client Service Oriented.

Conditions of employment

Conditions of Employment:
-Secret Security Clearance.

A valid secret security clearance is a condition of employment required for an appointment at the Treasury Board Secretariat (TBS). Failure to obtain this security clearance means either the candidate will not receive a job offer or the conditional offer will be rendered null and void. A thorough security clearance process will be applied to all candidates considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

• criminal record checks
• reference checks
• previous employment
• open source checks
• credit/financial status

For a secret security clearance, the verification of background information over a period of 10 years is typically required. Many of the verifications require support from third parties whose timelines are outside of TBS’s control. Overall, the process may take several weeks or months to complete. For further information, you may wish to review the TB Standard on Security Screening and the Policy on Government Security.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We will communicate with you about this process by email. As a result, you must update your Public Service Resourcing System profile if it changes. Applicants should use an email address that accepts messages from unknown senders (some email systems block such messages).
If you do not respond to our communications, we will interpret this as your withdrawal from the process.

-Reference checks may be sought.
-An interview may be administered.
-A test may be administered.
-A situational exercise may be administered.
-You must provide proof of your education credentials.
-Persons are entitled to participate in the appointment process in the official language of their choice.
-You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.
-A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

All of the information collected during the selection process, including behaviour and communication, from the time of application until the end of the process, may be used to evaluate candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.