Data Collection Manager

Update: Please note that the selection question concerning education has been modified due to an administrative error. We invite all applicants in the process to revise their response and resubmit their application as required. We thank you for your understanding.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Applications may be selected for consideration based on the date of submission. Selection of applications will continue until all positions are filed; if a sufficient number of candidates are found qualified your application may not be selected for consideration. This process may close prior to the date stated on the poster if a sufficient number of applications are received.

IMPORTANT: We intend to start screening applicants as early as July, 4, 2022; please apply early in order to be considered first.

Candidates who are found qualified will be considered for positions as they become available. If you have already applied on this process and have been assessed, you will not be reassessed.

Duties

- Supervises SSO interviewers and PSAC Data Collection Supervisors in a remote, office, or field setting.
- Assists in the management of regional data collection activities of a fluctuating number of ongoing and ad hoc surveys and/or census projects.
- Establishes and adjusts work schedules. Analyses and monitors the work of subordinate staff. Manages the work of subordinate supervisors.
- Participates in the preparation of budgets, manages authorized budgets and assists in the preparation of financial reviews.
- Oversees the recruitment and selection of Statistical Survey Operations employees and provides and/or oversees their training.
- Reviews work methods and procedures to assess and improve the security and quality control of regional data collection.
- Promotes respondent participation in surveys.
- Assesses, resolves and responds to complaints from the public.
- Communicates orally and in writing with staff, respondents and individuals from collection partners, and internal and external stakeholders
- Gathers local intelligence on changes in regional market places, industries and communities which could impact respondent relations, data quality and survey response rates and advises Head Office staff of these trends.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED. Graduation with a degree from a recognized post-secondary institution or
an acceptable combination of education, training and/or experience may be
accepted.

Degree equivalency

EXPERIENCE
EXP1. Significant** experience in supervising staff which must include at least THREE (3) of the following:
- managing and/or directing the work of others
- setting performance expectations
- monitoring performance on a regular basis
- providing coaching and/or training
- completing and delivering formal employee evaluations
EXP2. Recent* and significant** experience providing information or recommendations to supervisors or managers.
EXP3. Recent* experience in the use of Microsoft Office applications, including Excel, Word and Outlook.

NOTES
*Recent experience is defined as experience acquired in the last three (3) years.
**Significant experience is defined as the depth and breadth of experience normally acquired through the full-time performance of the activities related to a position for a period of at least twelve (12) months.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English Essential
- French Essential
- Bilingual Imperative BBB/BBB

Information on language requirements

KNOWLEDGE
K1. Knowledge of performance management
K2. Knowledge of project management

COMPETENCIES
- Leadership
- Demonstrating integrity and respect
- Thinking things through
- Working effectively with others
- Showing initiative and being action-oriented

ABILITIES
A1. Communicate effectively orally
A2. Communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE
AEXP1. Experience in project management.
AEXP2. Experience in managing a data collection operation or call centre.
AEXP3. Experience supervising/managing in a unionized environment

ORGANIZATIONAL NEEDS
Employment Equity may be used to address demonstrated under representation of any of the designated groups.

OPERATIONAL REQUIREMENTS:
Willing and able to work on a varying schedule, which includes days, evenings and/or weekends
Willing and able to travel, sometimes on short notice
Willing and able to work overtime as required

Conditions of employment

Reliability Status security clearance

CONDITIONS OF EMPLOYMENT
All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Candidates from outside the public service may be required to pay for travel and relocation costs associated with this selection process.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume, cover letter, and/or in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in a cover letter or screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Candidates must obtain the required pass mark for each qualification in order to be given further consideration in the selection process.

Candidates will not be solicited for incomplete or possible missing information.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

The breadth and depth of experience may be considered when making selections from the qualified pool and in determining the "best fit" for the organization.

Candidates may be eliminated at any point during the selection process if they fail to demonstrate any of the essential criteria through their behaviour, for example, through: communication with Human Resources, informal discussion, selection interview, etc.

Written test(s) will be administered.

Interviews will be conducted.

Reference checks will be conducted.

Internal reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references within the federal public service.

Proof of education must be submitted at the interview.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.