Administrative Support Services Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

When answering questions, it is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

The Competency “effective written communication” will be assessed through the screening questions.

Work environment

The Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

The intent of this process is to staff one (1) permanent position in Strathcona County, AB. A qualified pool of candidates may be established and may be used to staff similar positions on an indeterminate, term or acting basis.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*.

*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

• Experience providing administrative support services such as typing, photocopying and/or filing.
• Experience in providing services to internal and/or external clients.

• Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

• Experience preparing documents such as letters, memoranda, briefing notes and/or reports.
• Experience maintaining a law enforcement database.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.

• Detail oriented
• Showing initiative
• Working effectively with others
• Thinking things through
• Demonstrating Integrity and Respect
• Client service orientation
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:

• Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willing and able to work overtime as required.
• Willing and able to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, commercial and light aircraft and up to and including remote locations.

Conditions of employment

- RCMP Security Clearance.
Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have one of the following security clearance requirements: RCMP Enhanced Reliability Status, Secret or Top Secret. This requires a security/reliability interview, and a field investigation in matters of criminal activities, credit/finances, education, employment, references, etc.
- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.