Various IT-02 opportunities (4 Streams)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This process will be used to fill current and future vacancies. You only need to apply once, but can be considered for different job opportunities.

The 4 streams are:
Stream 1 – Server Infrastructure
Stream 2 – End User Infrastructure
Stream 3 – Network Infrastructure
Stream 4 – Application Support

During the application process you will be asked a series of screening questions to allow you to demonstrate your qualifications, some of the questions will be either a yes or no.

Please ensure that you provide the following information when answering the screening questions:
- Indicate the name of the employer where the experience was acquired.
- Indicate the period of time in which you have held the position (Month/Year to Month/Year).
- Indicate the title of the position held.
- Provide concrete examples of the tasks you have completed which show how the experience was acquired.

You must submit a completed application, consisting of screening questions and your résumé.

All job applications must therefore be submitted through the jobs.gc.ca site. To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact INFOTEL at 1-800-645-5605 prior to the closing date. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Intent of the process

A pool of partially qualified candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period basis, with various linguistic profiles and various RCMP security clearances. Depending on the position being staffed, additional qualifications may be required by the hiring manager. Applicants will be provided with the opportunity to submit information relevant to any additional qualifications that may be applied.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1. Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

For All Streams
EX1. Recent** experience providing client support for IT systems in a multi-site environment.
EX2. Recent** experience supporting the life cycle management of workstation, servers, network equipment or application software.
**“Recent” is defined as experience acquired within approximately the past five (5) years.

Stream 1 - Sever Infrastructure
EX3. Significant* experience in support of VMware vSphere 6.x or newer.
EX4. Significant* experience in the installation and maintenance of Windows Server 2016/2019 or Ubuntu and/or RedHat distributions.
EX5. Recent** experience with at least one (1) of the following programming languages and/or markup/template languages: Python, BASH, Windows PowerShell, Yaml, Json, Jinja
*“Significant” is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately two (2) years.
**“Recent” is defined as experience acquired within approximately the past five (5) years.

Stream 2 - End User Infrastructure Stream
EX6. Recent** enterprise experience in the configuration, maintenance and troubleshooting of at least one (1) of the following technologies: Active Directory, LDAP directory servers, Microsoft Endpoint Configuration Manager.
EX7. Significant* experience in the installation, configuration and maintenance of Windows 10/11.
EX8. Recent** experience with at least 1 of the following programming languages and/or markup/template languages: Windows Powershell, BASH, Python.
*“Significant” is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately two (2) years.
**“Recent” is defined as experience acquired within approximately the past five (5) years.

Stream 3 - Network Infrastructure Stream
EX9. Recent** enterprise experience in the configuration, maintenance and troubleshooting of switching and routing technologies.
EX10. Recent** experience in the installation, configuration and maintenance of Firewall appliances, VPN technologies and Linux operating systems.
**“Recent” is defined as experience acquired within approximately the past five (5) years.

Stream 4 - Support Stream
EX11. Recent** experience in installing, configuring and maintaining server based IT applications.
**“Recent” is defined as experience acquired within approximately the past five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB, English Essential

Information on language requirements

For All Streams
K1. Knowledge of communication protocols used in securing IT systems and their corresponding software applications.

Stream 1 - Server Infrastructure
K2. Knowledge of maintaining server infrastructure.
K3. Knowledge of IT automation tools and techniques to facilitate the ease of operating system deployments and/or life cycle management.

Stream 2 - End User Infrastructure
K4. Knowledge of maintaining end-user workstations and devices.
K5. Knowledge of operating system and application deployment techniques and/or application/software packaging.

Stream 3 - Network Infrastructure
K6. Knowledge of Cisco IOS language.
K7. Knowledge of networking technology and protocols.

Stream 4 - Application Support
K8. Knowledge of operating system and application deployment techniques and/or application/software packaging.
K9. Knowledge of networking technology and protocols.

For All Streams
A1. Ability to communicate effectively orally.
A2. Ability to communicate effectively in writing.
A3. Ability to analyse technical problems and recommend appropriate solutions.
A4. Ability to work independently and in a team environment.

PS1. Client Service Oriented
PS2. Planning and organizing

The following may be applied / assessed at a later date (may be needed for the job)

Stream 1 - Server Infrastructure
AEX1. Recent experience working with Ubuntu 18.04 LTS and/or Redhat Enterprise Linux 8 operating systems.
AEX2. Recent experience managing server infrastructure using products such as SaltStack, Ansible and/or Terraform.
AEX3. Recent experience working with VMWare 7.x

Stream 2 - End User Infrastructure
AEX4. Recent experience working with Active Directory administration tools such as DNS, DHCP, Admin Center.
AEX5. Recent experience managing client workstations using products such as Microsoft Endpoint Configuration Manager and/or other endpoint management solutions.
AEX6. Recent experience applying workstation images using PXE.

Stream 3 - Network Infrastructure
AEX7. Recent experience with Cisco Routers, Switches, VPN Appliances or Forcepoint Firewalls.

Stream 4 - Application Support
AEX8. Recent experience with SQL statements and relational databases.
AEX9. Recent experience working with Active Directory administration tools.
AEX10. Recent experience working with VMWare.
AEX11. Recent experience with at least one (1) of the following programming languages and/or markup/template languages: Windows Powershell, BASH, Python.
AEX12. Experience with software testing and support.

Ability and willingness to travel frequently within Canada.
Ability and willingness to travel within Canada to assist on major event security deployments.
Ability and willingness to work overtime on short notice.

Conditions of employment

Top Secret security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use

Must hold a valid driver’s license.
Ability and willingness to travel.
Ability and willingness to work in confined spaces.
Ability and willingness to lift boxes or equipment up to 23 kg.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.