IT Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

All job applications must be submitted through the www.jobs.gc.ca system.

Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location, Fredericton, Miramichi or Moncton, N.B.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

** PLEASE ENSURE THAT YOUR EMAIL ADDRESS IN YOUR WWW.JOBS.GC.CA PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE, AS THIS IS THE ADDRESS WE WILL USE TO CONTACT YOU.
**IF IT IS NOT ACCURATE, YOU RISK MISSING IMPORTANT NOTIFICATIONS. WE USE THE CONTACT INFORMATION GENERATED BY THE SYSTEM, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER.

Work environment

Are you looking for a rewarding career with a great working environment? Here are a few reasons to work for the RCMP:

- Worry-free parking;

- Free use of RCMP facilities such as weight room.

- An inclusive work environment committed to employment equity;

- Attractive compensation package including sick leave, family-related leave, heath/dental plans, pension plan, and possibility of flexible work hours.

As an employer of choice for over 26,000 men and women, the RCMP promises a career like no other. With almost 150 years of tradition and service, the RCMP is Canada’s national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

The RCMP recognizes the diversity of its workforce and is committed to providing a respectful workplace free of harassment, discrimination and other forms of disrespectful behavior.

Intent of the process

The immediate need is to staff one position on an indeterminate basis.

a pool of qualified candidates will be established to staff temporary and/or permanent positions, (including acting appointments and deployments) and other similar positions.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed OR an acceptable combination of education, training and/or experience.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.

Degree equivalency

Experience in IT Asset Management Life Cycle.

Significant experience administering users/resources with Microsoft Active Directory

Significant experience with Microsoft Exchange/Outlook 2016 environments or later.

Recent and **significant experience troubleshooting end user computer and software problems including Microsoft Teams, Microsoft Office 2016 products or later and Windows 10 operating systems or later.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET CRITERIA:

CERTIFICATION
A+ Certification
Network+ Certification
Any Microsoft Certifications

*Experience in working with clients to develop IM/IT solutions to meet business needs.
*Experience leading project with internal and/or external clients or stakeholders.

Experience refers to the depth and breadth of relevant experience gained through the sustained fulfilment of key responsibilities for a period of one year.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Knowledge of current trends and best practices in the IM/IT industry
Knowledge of emerging technologies
Knowledge of IT Platforms and Infrastructure

Analytical Thinking
Client Focus
Communication
Flexibility
Teamwork

Ability to communicate effectively, orally.
Ability to communicate effectively in writing.
Ability to Plan and organize.

Conditions of employment

Top Secret security clearance - of the RCMP.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Ability and Willingness to work overtime
Ability and Willingness to travel across New Brunswick
Valid provincial driver's license or personal mobility to the degree normally associated with a driver’s license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.


HOW TO APPLY:

You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.