IT Technical Advisor, Software Solutions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Positions are located in the National Capital Region. No relocation will be accepted as a result of this process but there may be the possibility of working virtually from a Transport Canada office across Canada.

"IMPORTANT INSTRUCTIONS TO FOLLOW: Candidates must complete the screening questions providing CONCRETE EXAMPLES WHICH ILLUSTRATE, how they meet the education requirement and the experience factors listed in the essential qualifications and asset qualifications.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information: 1 - Name of the department or organization where the experience was acquired; 2 - Title of the position occupied and duration for which the candidate exercised its functions; 3 - Specific details of tasks, projects or accomplishments demonstrating the experience was acquired.

Resumes will be used as a secondary source to validate the experience described with the screening questions.

Failure to provide sufficient information may result in the candidate being screened out.

Intent of the process

The intent of the process is to staff indeterminate positions. A pool of candidates may be established to staff similar positions on an indeterminate or temporary basis at the Bilingual Imperative BBB/BBB level and various security clearance (reliability or secret), which may vary according to the position being staffed at Transport Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
EX1 : Significant** technical experience in the software development life cycle of digital services***.

EX2 : Significant** experience working collaboratively with multidisciplinary
teams in the development and/or maintenance of digital services*** to meet business
needs.

EX3 : Recent* and significant** experience providing technical advice and recommendations to management, clients, or work teams for the purpose of supporting the delivery of digital services***.

EX4 : Experience conducting technical options analysis to address business and/or technical requirements.

Definitions:
* Recent: experience acquired within the last five (5) years.
** Significant: experience normally acquired over a period of three (3) years.
*** Digital Services refers to the electronic management and/or delivery of information including data and content across multiple platforms and devices. This definition encompasses both Information Technology and Information Management.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

COMPETENCIES
C1 : Demonstrating integrity and respect
C2 : Thinking things through
C3 : Building and maintaining positive, effective relationships with stakeholders**
C4 : Showing initiative and being action-oriented
C5 : Communication (please note that the written and/or oral communication will be assessed throughout the process).

** Stakeholders could include colleagues, other teams in same directorate, functional subject matter experts, business clients, end users, or representatives from another department/agency.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
If you possess any of the following, your application must also clearly explain how you meet it.

EDUCATION
ED1: Any recognized IM/IT professional certifications.

Degree equivalency

EXPERIENCE:
AEX1: Experience with User-Centered or User Experience design principles and practices.

AEX2: Experience working on an agile software development team.

AEX3: Experience with DevOps or DevSecOps.

AEX4: Experience in the development and/or maintenance of cloud-based solutions, including but not limited to, supporting IT security assessment activities as it relates to cloud-based solutions.

AEX5: Experience in configuration and/or development with Microsoft Dynamics CRM and/or Microsoft Power Platform.

AEX6: Experience in the development and/or maintenance of applications leveraging the .NET Framework.

AEX7: Experience in the integration with, and/or configuration of, Commercial Off The Shelf (COTS) based line-of-business applications.

AEX8: Experience in development of Web APIs and/or Web Services and/or Microservices.

AEX9: Experience developing software and integration based on one of the following SQL database platforms: MySQL, PostgreSQL, Oracle, or MS-SQL Server.

AEX10: Experience in data modelling.

AEX11: Experience in leveraging Business Intelligence tools as a part of a solution delivery.

AEX12: Experience in gathering and analyzing client business requirements in the context of information technology projects.

AEX13: Experience in writing formal documentation, such as any of business cases, Statement of Work, Statement of Requirements, service level agreements, IM/IT processes or guidelines, standard IT operational service procedures, configuration instructions, IT system administration guides, and/or other client-facing documentation.

ORGANIZATIONAL NEEDS
Preference may be given to self-identified Employment Equity candidates to address branch and / or departmental objectives.

OPERATIONAL REQUIREMENTS
Must be willing to travel occasionally and occasionally be required to work overtime, on short notice in the evenings and over weekends.

Conditions of employment

SECURITY
Various : Reliability / Secret

The Treasury Board Policy on COVID-19 Vaccination requires, as a condition of employment, that all employees of the core public service be fully vaccinated unless accommodated based on a certified medical contraindication, religion, or other prohibited grounds of discrimination under the Canadian Human Rights Act. If you are the successful candidate, we will require you, in accordance with this Policy, to fill out a vaccine attestation form before an offer of employment is extended.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

ALL JOB APPLICATIONS MUST BE SUBMITTED USING THE WWW.JOBS.GC.CA WEBSITE. NO APPLICATION WILL BE ACCEPTED BY EMAIL.

Reference checks may be sought.

An interview will be administered.

A written examination may be administered.

Recent and past performance agreement may be used as part of the assessment. Please be prepared to provide such documentation should it be requested from the selection board.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Locations, dates and times for exams and/or interviews will be determined by the employer. Scheduling of alternative exam and interview dates will only be considered for religious reasons, death in the family, in cases of serious illness or for a reasonable reason approved by the selection committee. A doctor's certificate or other proof will be required.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.