Detachment Services Assistant (Bilingual)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Whitehorse is classified as an Isolated Post. As such, the successful candidate must meet all the conditions under the Isolated Posts and Government Housing Directive prior to appointment. In addition, the successful candidate will be entitled to an Isolated Post Allowance.

Important financial information:
• Isolated Post Allowances (Northern Allowance) for Whitehorse ranges from approximately $3,912 to $6,385 which is based on if the employee has dependents.
• Vacation Travel Assistance is provided once a year for Whitehorse of approximately $743 for each eligible member of the household.

Intent of the process

This process will initially be used to staff one position on temporary basis, and create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. indeterminate, term, and acting) within the Royal Canadian Mounted Police.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school* or employer approved alternatives
*Two years of secondary school is typically completion of grade ten

Degree equivalency

Experience performing general clerical duties including records management (electronic and paper) and typing.
Experience using word processing software, such as MS Word for Windows.
Experience providing assistance to the general public and clients.
Ability to communicate effectively in writing.

Knowledge of general office practices and procedures.

Dependability
Initiative
Thoroughness
Judgement

Ability to manage multiple priorities and deadlines.
Ability to deal effectively with challenging situations.
Ability to communicate effectively orally.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience in using the PROS (Police Reporting Occurrence System) database.
Experience in providing operational or administrative support in a policing environment.
Experience in providing records management services such as indexing, cross referencing, filing, retrieving, retention, archiving or destroying data.
Ability to transcribe recorded statements in English.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to work overtime, as required

Conditions of employment

Security Clearance: Royal Canadian Mounted Police Enhanced Reliability Status

Some positions being staffed require willingness and ability to travel

All positions being staffed may require Isolated Post Medical Clearance.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.