Senior Administrative Services Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

IMPORTANT: If you submitted an application on 22-RCM-EA-N-S-NCR-SPS/CFP-104983 (Reference Number RCM22J-020965-000216), you need not re-apply.

Work environment

Yellowknife's hometown feel and urban amenities make it a great place to live, work and play! We are the capital city of the Northwest Territories. Numerous daily flights are connecting us to the rest of Canada and we have year-round road access.

It's a city of opportunity and experiences where you can grow a career, build a business, raise a family, take time for yourself and connect to your community. A vibrant arts culture, diverse population, neighbourhoods brimming with character and a frontier history of rugged entrepreneurship define day-to-day life in Yellowknife.

And up here, work-life balance truly exists. Whether you're interested in a northern adventure filled with fishing and snowmobiling, or just looking to live in a beautiful, small urban centre filled with other well-educated professionals, Yellowknife could be for you.

The National Joint Council Isolated Posts and Government Housing Directive is applicable and included for Yellowknife positions.


Edmonton is the capital city of the province of Alberta. The metro area of Edmonton had a population of 1,491,000 at the beginning of 2021, making it Alberta's second-largest city (after Calgary) and Canada's fifth-largest municipality.

Edmonton is a cultural, governmental and educational center. It hosts a year-round slate of festivals, reflected in the nickname "Canada's Festival City". It is home to North America's second largest mall (West Edmonton Mall) and Fort Edmonton Park, Canada's largest living history museum.

Intent of the process

The immediate need is to staff one position in Edmonton on an indeterminate basis, with a linguistic profile of English essential and an Enhanced Reliability security clearance.

Candidates applying from outside these locations must be willing to relocate.

A pool of candidates may be established and may be used to staff similar positions within the Canadian Firearms Program in Yellowknife and Edmonton on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
(SEE OTHER INFORMATION)

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
Successful completion of two years of secondary school or employer-approved alternatives

Degree equivalency

Experience
Experience performing administrative office duties
Experience operating computers utilizing a variety of software programs including Microsoft Word, Excel, and Outlook
Experience in providing information and assistance to the general public
Experience reconciling financial expenditures and reports

Ability to follow instructions accurately. - This will be evaluated throughout your application.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to work under pressure

Personal Suitability
Client Service Orientation
Effective Interpersonal Skills
Dependability
Adaptability

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements
Willingness to work overtime or variable hours if required.
Willingness to undertake work-related travel if required.
Willingness to work core hours of operation: Monday to Friday, 8:30 am to 4:30 pm.
Willingness to engage in light physical activity or occasional moderate physical activity associated to reaching, climbing and lifting (up to 25 kg) if required.

Conditions of employment

Reliability Status security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.