Administrative Services Officer

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Founded in 1934, the Translation Bureau is a special operating agency of Public Services and Procurement Canada. It supports the Government of Canada in its efforts to communicate with and serve Canadians in both official languages. It also plays a leadership role in standardizing the vocabulary used in the various spheres of federal government and parliamentary activity.

Intent of the process

Create a pool of fully or partially qualified candidates to staff identical or similar positions within the Translation Bureau with various security and tenure requirements (permanent and temporary).

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
• Experience in using administrative, financial and/or information management systems (IIS, GCDocs, etc.).
• Experience in providing administrative support in an office environment.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES
• Ability to communicate effectively orally and in writing.
• Ability to work in an environment with changing priorities.
• Ability to work effectively with others.

COMPETENCIES
• Client Service Competency Level 1: Delivers high-quality client service

PERSONAL SUITABILITY
• Autonomy
• Judgement

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

ORGANIZATIONAL NEEDS : EMPLOYMENT EQUITY

PSPC is committed to building a skilled and diverse workforce that reflects the diversity of Canada’s population. Are you an Aboriginal person, a person with disability or a visible minority? We encourage you to apply and fill out the Employment Equity (EE) section in your job application to let us know. As part of this selection process, we may conduct targeted screening of candidates based on one or more of these employment equity groups.

Conditions of employment

Security requirement: Reliability

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will contact you by e-mail and/or via your GC Jobs account. Please ensure that your e-mail address is valid and accepts messages from unknown users. It is your responsibility to regularly check your e-mail and GC Jobs account for all communications regarding this selection process. Should we contact you and you fail to reply within the designated time frame, your application may not be given further consideration.

The selection board cannot make assumptions about your education and experience. When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain when, where and how you acquired each qualification. Candidates will not be solicited for incomplete or possible missing information.

A written exam and an interview will be administered, and reference checks may be sought. Other evaluation methods could be used if necessary.

The selection board may, at any point during the selection process, use random selection or apply asset criteria to select candidates for the next phase of the assessment.

Persons with disabilities preventing them from applying online are asked to contact 1-800-645-5605.

This process may be used for employment equity appointments. In these cases, we may consider only candidates who have self-identified as members of employment equity designated groups (women, members of visible minorities, Indigenous peoples and persons with disabilities), depending on the position to staff.

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VACCINATION:
On October 6, 2021, the Government of Canada announced d̲e̲t̲a̲i̲l̲s̲ (https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html) of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694), federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.