Firearms Agent & National Client Service Agent - Inventory

Update: Amendment to conditions of employment.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Cracking the Code on how to apply to the Public Service...Watch this before you apply!
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Intent of the process

A pool of candidates will be established and may be used to staff similar positions within the Canadian Firearms Program on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

(SEE OTHER INFORMATION)

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
A secondary school diploma or employer-approved alternatives

Degree equivalency

Experience
Experience* communicating with individuals to assist them in a client service environment
Experience* conducting research and analyses
Experience* using databases and a variety of software programs, such as Microsoft Office

*Experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of various, complex related activities associated with full-time performance of duties for a period of approximately one year.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Operational Requirements
Willing and able to work overtime and variable hours as required.

Winnipeg Positions:
Willing and able to lift up to 25kg
Willing and able to handle firearms

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (BBC/BBC) – English Essential

Information on language requirements

Abilities
Ability to engage in conversation with internal or external clients to obtain information
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to work under pressure
Ability to meet deadlines

Personal Suitability
Dependability
Effective Interpersonal Relationships
Judgement
Initiative
Flexibility

The following may be applied / assessed at a later date (may be needed for the job)

Experience* interpreting and applying federal or provincial legislations or regulations
Experience* reviewing court documents or police reports
Experience* working with police databases, such as CPIC or PROS

*Experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of various, complex related activities associated with full-time performance of duties for a period of approximately one year.

Ability to provide recommendations

Conditions of employment

Reliability Status security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Must work 8 hour shifts between 8:00am and 9:00pm
Must have a valid driver’s license
Must work in an environment that involves possible exposure to unsettling Police files.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.