Technical Advisor and Team Leader

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence. We encourage working from the location of your choice within Canada

Intent of the process

A pool of fully or partially qualified candidates may be established and may be used to staff similar positions at Shared Services Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Note:
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE :
EX-1: Experience in the delivery of information management (IM) / information technology (IT) Projects*.

EX-2: Experience in providing strategic advice or recommendations to management (manager and above).

EX-3: Experience in collaborating and maintaining relationships with various stakeholders.

EX-4: Experience in gathering and analyzing requirements in the context of information technology security or infrastructure projects* and/or services.

* Project refers to an activity or series of activities that has a beginning and an end. A project is required to produce defined outputs and realize specific outcomes, within a clear schedule and resource plan. A project is undertaken within specific time, cost and performance parameters

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Bilingual Imperative BBB/BBB
- Bilingual Imperative CBC/CBC
- French Essential
- English Essential

TEAM LEADER: All Team Leader positions are designated CBC/CBC

Information on language requirements

KNOWLEDGE:
K-1 : Knowledge of the principles, techniques and practices of project management.

ABILITIES AND SKILLS :
A-1. Ability to communicate effectively orally.
A-2. Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
PS-1. Effective Interpersonal Skills
PS-2. Judgement
PS-3. Client Service Orientation
PS-4. Reliability
PS-5. Initiative

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:
AS-1: Experience in the cyber security domain.
AS-2: Experience applying project management principles and best practices for the planning, implementation, monitoring and/or close out phases of projects*.
AS-3: Experience in supervising teams, including the planning, coordination and assessment of the work performed by employees and/or contractors.

* Project refers to an activity or series of activities that has a beginning and an end. A project is required to produce defined outputs and realize specific outcomes, within a clear schedule and resource plan. A project is undertaken within specific time, cost and performance parameters

ORGANIZATIONAL NEEDS:
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one of more of the following Employment Equity groups: Indigenous people, members of visible minorities, persons with disabilities and/or women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

Conditions of employment

Reliability Status security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

HOW TO APPLY:
• Click on "Apply Online" and complete all sections within the job advertisement.
• Ensure that your personal information is complete and accurate.
• Upload the latest version of your résumé.
• If you are unable to complete an online application, please contact the email address below.

WHEN YOU APPLY:

▻ You must meet all essential qualifications in order to be appointed to the position.

📢 Candidates must clearly demonstrate in the screening questionnaire HOW they meet the education and experience criteria listed in the Essential Qualifications. Please note that stating that the requirement has been met, and/or listing past or current responsibilities does not represent adequate substantiation. You must provide CONCRETE EXAMPLES that clearly illustrate how you meet the requirement (how, when and where).

📢 Résumés may be used as a secondary source to validate the merit criteria, although comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.