IT Analyst, Software Solutions (SS)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Canada continues to navigate the challenges of the COVID-19 pandemic. As the country’s largest employer, the Government of Canada is committed to playing a leadership role by further protecting the health and safety of public servants and the communities where they live and work across Canada. Vaccination is the most effective tool to reduce the risk of COVID-19 for Canadians and protect the broader public health. As of October 6, 2021, the Government of Canada requires public servants to be fully vaccinated against COVID-19. Accommodation requests will be assessed on a case-by case basis and will be limited to employees who are unable to be vaccinated due to a certified medical contraindication, religion or any other prohibited ground of discrimination as defined in the Canadian Human Rights Act (CHRA).

Further to changes made to the Public Service Employment Act (PSEA) to address systemic barriers for equity-seeking groups in public service staffing, permanent residents now have the same preference as Canadian citizens when appointments are made through external advertised hiring processes.

Now is the time to build your career at Employment and Social Development Canada (ESDC).

The Innovation, Information and Technology Branch (IITB) is hiring.
As part of IITB, you will help shape the department’s Information Technology projects, via technology selection and delivery, ensuring best practices are followed from the onset.

WHO WE ARE

IITB has over 2,500 employees working on multiple projects to help deliver social benefits to Canadian citizens. We provide innovative solutions which power ESDC digital services to Canadian citizens and employers. We are a diverse, national organization powered by innovative thinking and approaches, delivering efficient, reliable and secure services and solutions.

You will work with a talented and engaged team to bring creative solutions to employees of ESDC and to the public.

Do you enjoy tackling complex problems or coming up with new solutions?
Do you want to help create and sustain a culture of innovation and experimentation?
Do you have a knack for facilitating partnerships with diverse stakeholders?
Do you have a strong interest in supporting the digital agenda of the Government of Canada and helping bring about change in delivering services?

Do you want to make a difference and serve Canadians in a meaningful way?

o ESDC helps millions of Canadians every year through Employment Insurance, Canada Pension Plan, Old Age Security, and other social benefits.
o The department is in the midst of a digital transformation, aimed at delivering more client-centered services using the latest technologies.

Do you value work-life balance?

o We offer flexible hours, telework opportunities and work locations in Gatineau, Quebec and in dozens of other vibrant cities across Canada, allowing you to work close to home or even at home.

If you answered YES to any or all of the above questions this opportunity may be for YOU!

Work environment

The Innovation, Information and Technology Branch (IITB) is a national organization within Employment and Social Development Canada (ESDC), with a wide variety of Information technology (IT) work that can be performed regardless of geographic location; however, certain positions may require a physical presence at a specific location.

IITB's hub locations outside of the Gatineau/Ottawa National Capital Region (NCR) are located in: St. John's, Dartmouth, Charlottetown, Bathurst, Fredericton, Miramichi, Moncton, Boucherville, Jonquière, Laval, Montréal, Shawinigan, Belleville, Chatham, Cornwall, London, Toronto, Mississauga, Windsor, Vaughan, Winnipeg, Regina, Edmonton, Calgary and Vancouver.

In these changing times there is an immediate requirement to be able to work from home. This may remain a component of the evolving workplace.

Intent of the process

A pool of qualified candidates may be established through this process to staff identical or similar positions at Employment and Social Development Canada with various tenures, various linguistic requirements, various security requirements, various conditions of employment and for various locations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
EX1-*Significant experience programming in COBOL.

*“Significant” is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative (BBB/BBB)
• English Essential
• French Essential

Information on language requirements

ABILITIES
A1: Ability to communicate effectively in writing.*
A2: Ability to communicate effectively orally.

* The application may be used to evaluate the ability to communicate effectively in writing.

COMPETENCIES
CO1: Application Development / Support and Maintenance

PERSONAL SUITABILITY
PS1: Effective interpersonal skills
PS2: Values and Ethics

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS
Willingness and ability to work overtime as needed, sometimes on short notice.
Willingness and ability to work virtually.

The following Assets may be applied / assessed at a later date (may be needed for the job and therefore candidates will not be asked to include how they meet these asset qualifications as part of the online application).

EXPERIENCE
AEX1: Experience in ADABAS/NATURAL;
AEX2: Experience in PowerBuilder
AEX3: Experience working in large complex legacy systems
AEX4: Experience in CICS (Customer Information Control System)
AEX5: Experience in JCL (Job Control Language)
AEX6: Experience with TSO (Time Sharing Option)

OPERATIONAL REQUIREMENTS
Willingness and ability to work overtime as needed, sometimes on short notice.
Willingness and ability to work virtually.

Conditions of employment

Reliability Status security clearance

Must be fully vaccinated against COVID-19 as per the Policy on COVID-19 Vaccination for the Core Public Administration

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Application process
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The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below.

Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605 or contact the resource person identified on the job advertisement prior to the closing date.

By answering online screening questions, it is your responsibility, as a candidate, to provide CONCRETE AND DETAILED EXAMPLES to clearly demonstrate how you meet the education and experience requirements listed in the Essential Qualifications and Other Qualifications sections.

Your answers must include where and how you obtained the required education or experience, as well as the period(s) in which you performed the functions of the position(s). Your answer must include the date format of Month-Year to Month-Year. Failure to provide the above information in the format required may result in your application being rejected from the process.

Information on your described education, experience, etc. provided in the screening questions should be supported by your resume.

For existing Government of Canada employees: Please clearly identify your substantive group and level and your employment status on your application and ensure that your Personal Record Identifier (PRI) is included in your application.

You may save your application as a draft and return to it at a later date. Your application must be completed and submitted in order to be considered. Partially completed applications, or those in draft cannot be considered. You can make modifications to your submitted application at any time, but once your application has been selected for screening, you will no longer be able to make modifications and your submission will be considered final.

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Assessment
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A variety of assessment tools may be used in the assessment of candidates, such as: written test, practical test, situational exercise, oral interview, simulation, presentation, role play, work samples, performance appraisals, reference checks, and/or assessment board member personal/direct knowledge of candidates’ qualifications. Some assessment tools may be administered electronically, others, in-person.

Please note that asset qualifications, obtained results, top-down and/or random selection may be used to identify which applications will be given further consideration.

Candidates must meet the essential qualifications to be appointed to a position. The essential qualifications that are listed in the statement of merit criteria are mandatory. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

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Travel status - Travel costs
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Please note you will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

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Proof of education
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Proof of your education credentials will be requested during the assessment phase of this process.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency.

Foreign certificates and/or diplomas must be assessed against Canadian education standards. The federal public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, determined by a recognized credential assessment service.

The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/. This website provides links to a number of Canadian organizations that provide equivalency assessments.

Original diplomas, degrees or certified transcripts may be required and must be presented upon request. Failure to produce required documents will result in your application not being considered. Failure to produce a Canadian equivalency may result in your elimination from the process.

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Communication
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes. It is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is entirely your responsibility to inform us at all times of any changes regarding your contact information.

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Official languages- Bilingual positions
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Persons are entitled to participate in the appointment process in the official language of their choice. Applicants will be asked to indicate in their on-line application their preferred official language for each of the following: a) correspondence, b) written exam, and c) interview.

To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the Public Service Commission, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-servicecommission/corporate/about-us/contactus. html#sle.

For more information on SLE, visit the following web-site: https://www.canada.ca/en/publicservice-
commission/services/second-languagetesting- public-service.html

An optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
https://www.canada.ca/en/public-servicecommission/ services/second-language-testingpublic-service/self-assessment-tests.html

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Other informations
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An assignment, secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made.

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What do you need to know about diversity and accommodation?
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Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.