Claims Analyst (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES which demonstrate how they meet the education requirement and the experience factors listed in the essential qualification. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and the period(s) in which you performed the functions(M-Y to M-Y); and
3 - Specific details of tasks or projects demonstrating how the experience was acquired and concrete examples.

FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA (Education and Experience ) WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

Resumes will be used as a secondary source to validate the education and/or experience described in the screening questions.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Duties

The unit is based in Edmonton’s downtown core, with a team of insurance, legal and risk management professionals that work on exciting policing cases originating from across the Prairie Provinces and Northern Territories. The claims resolved and the litigation managed includes those matters arising from: 1) Property Damage (police motor vehicle collisions, buildings); 2) Bodily Injury (police service dog encounters, motor vehicle collisions); 3) Policing Torts (negligence, Charter breaches, wrongful arrest, malicious prosecution); and, 4) Labour Relation / Employment claims.

In a collaborative and proactive manner, the team’s primary function is to facilitate the resolution of financial claims by and against the RCMP and to navigate complex court disclosure matters involving operational policing files. The unit provides advisory services in a fast paced environment to police officers in the field in order that they can continue to keep local communities safe.

Work environment

The RCMP is committed to the health and safety of their employees. In the current context of COVID-19, many employees of the RCMP are working remotely from home. When an eventual return to the workplace is possible, it is anticipated that remote work will be an important part of our flexible work arrangements for the foreseeable future.

Intent of the process

This is an anticipatory staffing process designed to create a pool of qualified candidates. The pool of qualified candidates may be used to staff future permanent and/or temporary vacancies within the Royal Canadian Mounted Police in Edmonton, Alberta.

The pool could be used to offer acting appointments, assignments, secondments or deployments.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of a post-secondary program with acceptable specialization in social science, statistics, library/archival work or a law-related field OR an acceptable combination of education, training and/or experience.

"Social science" includes economics, political science, sociology, anthropology, history, psychology, geography, criminology, and other disciplines associated with social science. “Library/archival work” includes gallery and museum functions.

Degree equivalency

– Experience working in a legal or insurance claims environment.

– Experience negotiating bodily injury or property damage claims OR experience working on civil litigation files.

– Experience conducting legal research OR analyzing legislation and case law.

– Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

– Experience working in a police environment.

OPERATIONAL REQUIREMENTS

– Willing and able to work overtime as required.

– Willing and able to travel by various modes of transportation (including commercial and light aircraft) up to and including remote locations.

– Willingness and ability to obtain and maintain a valid motor vehicle operator’s license.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

Knowledge of the civil litigation process or claims processing practices.

– Ability to communicate effectively orally.
– Ability to communicate effectively in writing.
– Ability to work under pressure.
– Ability to organize work and meet deadlines.

– Dependability.
– Thinking things through.
– Working effectively with others.
– Showing initiative and being action-oriented.
– Client Service.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

– Ability to analyze and redact information.

Conditions of employment

RCMP security clearance Enhanced Reliability.

Those selected must meet and maintain the above condition of employment throughout their employment.

» » The successful applicant will have to obtain, as a minimum, an RCMP Reliability Status. The process requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, etc.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Volume Management strategies may be used.

Please note that asset qualifications and/or a top-down approach may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.