Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience.

It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected.

FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Intent of the process

This process will initially be used to staff one position on an indeterminate basis, and create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. permanent or temporary) within the Royal Canadian Mounted Police.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

Proof of education will be required prior to appointment.

Degree equivalency

- Experience in the provision of administrative support services including four of the following: data entry, electronic and/or paper based records management, preparing correspondence, ordering office supplies, filing, or processing mail

- Experience in using computer applications including three of the following: databases, email, spreadsheets or word processing

- Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- Experience providing administrative support services in a law enforcement and/or legal environment.

- Experience liaising with court representatives or officials, or preparing court disclosure packages.

- Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.

- Experience preparing documents such as letters, memoranda, briefing notes or reports

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to work in a stressful environment.
- Ability to prioritize work to meet deadlines.

- Detail-oriented
- Being Organized
- Action-oriented
- Thinking things through
– Dependability

The following may be applied / assessed at a later date (may be needed for the job)

- Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

- Willingness and ability to work overtime, as required.

- Willingness and ability to obtain and maintain a valid Class 5 driver’s licence.

- Willing and able to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport).

Conditions of employment

RCMP Enhanced Reliability Status security clearance.
Those selected must meet and maintain the above condition of employment throughout their employment.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, we will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users.

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED

Social distancing approaches will be taken to minimize close contact with others during the current COVID-19 pandemic.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.