***AMENDMENT CLOSING DATE***Various Global Affairs Canada IT-01 opportunities

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***VACCINATION

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Work environment

Dedicated, motivated, client-centric and a team player? Interested in enabling the business of Government of Canada abroad? WE WANT YOU TO JOIN OUR TEAM!

ABOUT GLOBAL AFFAIRS CANADA

Global Affairs Canada manages Canada’s diplomatic relations, provides consular services to Canadians, promotes the country’s international trade, and leads Canada’s international development and humanitarian assistance.

Global Affairs Canada offers the possibility of flexible work arrangements such as compressed workweeks, leave with income averaging, opportunities to be part of a networking community, and outstanding professional development opportunities in a wide variety of fields and functions.

Note that full-time telework is the current preferred working arrangement for our teams in light of the challenges presented by COVID-19.

DIVERSITY AND INCLUSIVENESS

Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued.

Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.

POSITION TO BE FILLED

STREAM 1: QA ANALYST

As a QA Analyst you will be responsible to conduct quality assurance activities on various corporate IT systems and applications. You will develop and execute software test plans in order to ensure the highest quality product is delivered to our clients.

STREAM 2: BUSINESS ANALYST OR PROJECT MANAGER

As a Business Analyst or Project Manager you will be responsible to liaise with clients and project team members while facilitating project deliverables on behalf of the IT Project Management and Delivery Office.

STREAM 3: PROGRAMMER/DEVELOPER

As a programmer/developer you will be responsible to administer, maintain and improve Commercial Off The Shelf and Custom systems that are critical to Global Affairs Canada’s service offerings for the Canadians locally and abroad.

Intent of the process

A pool will be created to fill similar positions within Global Affairs Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

***PLEASE IDENTIFY THE STREAM FOR WHICH YOU ARE SUBMITTING YOUR APPLICATION***

EDUCATION (ALL STREAMS)

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE (ALL STREAMS)

Experience working in a team environment in the Information Technology field.

STREAM 1 (QA Analyst)

Experience in testing web-based and/or Client application.

Experience in conducting at least two out of the following types of application testing: Functional, System, Integration and Regression.

STREAM 2 (Business Analyst or Project Manager)

Experience in defining and documenting client requirements and/or creating and maintaining business documentation (workplace or academic setting).

Experience in facilitating communication between business clients, technical support groups and/or others.

Experience in providing options and/or recommendations to clients, stakeholders or others (workplace or academic setting).

STREAM 3 (Programmer/developer)

Experience providing IT services for Commercial Off the Shelf (COTS) products, operating systems and system environments (example: Development, QA, UAT and Production environments) by performing two or more of the following:
- Providing support and maintenance
- Providing technical administration
- Testing and troubleshooting

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

***ASSET QUALIFICATIONS

STREAM 1 (QA Analyst)

Professional Certification or designations related to the position to be filled such as but not limited to:

- International Software Testing Qualifications Board (ISTQB) Certification
- Certified Software Tester (CSTE)
- Certified Associate in Software Testing (CAST)

STREAM 2 (Business Analyst or Project Manager)

- Professional BA Certification.
- Professional PM Certification.

EXPERIENCE

STREAM 1 (QA Analyst)

Experience using Microsoft Team Foundation server \ Azure DevOPS to write test cases and \ or tracking bugs.

Experience with Windows 10 installations.

Experience with System Center Configuration Manager (SCCM).

Experience with programming languages such as: Java, Javascript, Python, BASIC.

STREAM 2 (Business Analyst or Project Manager)

Experience in process modelling.

Experience in problem solving.

STREAM 3 (Programmer/developer)

Experience working with Adobe AEM platform.

Experience working with Remedy ITSM platform.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various Language Requirements (English or French Essential, Bilingual Imperative BBB/BBB)

Information on language requirements

KNOWLEDGE (ALL STREAMS)

Knowledge of the Software Development Lifecycle (SDLC) process and related best practices.
Knowledge of the Agile methodology and related best practices.

STREAM 1 (QA Analyst)

Knowledge of Quality Assurance (QA) / Quality Control (QC) techniques and related best practices.

STREAM 2 (Business Analyst or Project Manager)

Knowledge Business Analysis and Project Management techniques and related best practices.

ABILITIES (ALL STREAMS)

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to work independently and in a collaborative team environment.

PERSONAL SUITABILITIES (ALL STREAMS)

Adaptability
Initiative
Client focus
Analytical Thinking

The following may be applied / assessed at a later date (may be needed for the job)

***OTHER ASSET QUALIFICATION

KNOWLEDGE

STREAM 3 (Programmer/developer)

Knowledge of ITIL (IT Infrastructure Library).

OPERATIONAL REQUIREMENTS:

Willingness to work overtime if needed.

Conditions of employment

Secret security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.