Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and
conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

PLEASE NOTE:
All applicants for positions within the Royal Canadian Mounted Police (RCMP) will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to) reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

For this selection process, our intention is to communicate with applicants by e-mail for screening and assessment purposes. Applicants must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application may not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

All job applications must be submitted through the GC Jobs Web site (www.jobs.gc.ca). No job application submitted by email will be accepted.

Work environment

Behind the Clemenza, Colisée and Collecteur large-scale investigations, which are quite impressive in terms of police resources, lie the dedicated work of a team of Public Service Employees! For every successful police operation, there is a team of civilian employees providing administrative support in order to help police officers and investigators to accomplish their mandate. By hiring the best candidates to staff our civilian positions, we are helping police officers accomplish their law and order enforcement mandate.

What do we have to offer?
1. Prestige and pride to work for a world-renowned organization and to contribute concretely to the success of police operations.
2. Competitive salaries.
3. Pension plan and benefits.
4. Continuous learning and career advancement opportunities.
5. Free access to a gymnasium for your workout.
6. A Workplace Health and Well-Being Program that promotes and encourages healthy habits.

If you are interested, all you have to do is apply. Do it now!

Intent of the process

A pool of partially qualified candidates will be established and may be used to staff similar positions within C Division.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Secondary school diploma or an acceptable combination of education, training and/or experience.

EXPERIENCE:
Experience in providing a broad range of administrative support services:
• case management
• meetings organization and calendars management
• correspondence management
• databases updating and administrative reports
• calls management and visitor’s reception
Experience in using Microsoft Office including Word, Excel, and Outlook.
General experience in financial practices (i.e. expenditure verification and account statements, purchasing cards, budget forecasts).

Degree equivalency

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:
EXPERIENCE:
Experience in providing operational support within the police field (interview transcription, creation, review and destruction of files, report writing).
Experience working in the RCMP or a Federal department.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITY:
Ability to prioritize work and respect deadlines.
Ability to communicate orally and in writing.
Ability to resolve problems.
Ability to work as a team.
Ability to work under pressure.

PERSONAL SUITABILITY:
Judgement
Autonomy
Discretion
Conscientiousness and reliability
Showing initiative and being action-oriented
Thinking things through
Working effectively with others
Demonstrating integrity and respect

CONDITIONS OF EMPLOYMENT:
Enhanced Reliability Status with Top Secret Security Clearance.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
KNOWLEDGE:
Knowledge of one or more systems such as PROS, CPIC, TEAM (PORTAL and SAP), HRMIS and MS TEAMS.
General knowledge of the RCMP and its mandate.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

ASSESSMENT:
A written exam will be administered.

An interview will be administered.

Reference checks may be sought.

Candidates must meet all the essential qualifications to be appointed to a position.

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application may not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Please note that your overall conduct during your communications, including e-mail correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information, please click on "Degree Equivalency" in the Education section above.

LEAVE/ABSENCES DURING THE SELECTION PROCESS:
It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One alternate date will be possible only if requested for the following reasons:
1. Medical reasons with doctor's certificate,
2. Death in your immediate family,
3. Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date),
4. Religious reasons, or
5. Participation in an assessment for another selection process.

OFFICIAL LANGUAGES:
Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

OTHER INFORMATION:
Please ensure that you have your Personal Record Identifier (PRI) is included in your application if you have one.

Acknowledgement of receipt of applications will not be sent; we will contact selected candidates when the pre-screening process has been completed.

Candidates will be required to pay for all travel and relocation expenses related to this process, including travel expenses for assessment purposes where applicable.

All job applications must be submitted through the GC Jobs Web site (www.jobs.gc.ca).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.