Administrative Support Clerk (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question and to ensure the content of your response are supported by your resume. Your responses to these questions will be used as a primary source of information and your resume may only be used to validate this information. Failing to do so could result in your application being rejected.

When recording your examples be sure to:
• Provide concrete, specific examples of actions that speak directly to the experience sought.
• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviours expected for each qualification.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Please describe the achievements in the past tense. This will help to ensure that you are providing concrete examples, rather than making general statements (e.g. instead of saying “I work well within a team….” you can say “I worked well with a team when….”).
• Use action verbs when describing your experience i.e. lead, managed, organized, planned, prepared, informed, determined, etc.
• Provide all examples in sentence format.
• Each example must include when the example took place, background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

Work environment

Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as, job satisfaction knowing you are making a real difference.

The RCMP hires public service employees in a wide variety of disciplines to support our police officers at detachments and offices. Public service employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities.

For every successful police operation, there is a team of public service employees providing administrative support in order to help police officers and investigators to accomplish their mandate. These employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. By hiring the best candidates to staff our public service positions, we are helping police officers accomplish their law and order enforcement mandate.

If you wish to provide administrative support to the RCMP, please submit your application!

Intent of the process

A pool of qualified candidates will be identified and may be used to staff various CR-04 positions, with employment tenures, language requirements, security requirements, conditions of employment and work locations that will vary depending on the position being staffed.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or employer-approved alternatives

Degree equivalency

Experience providing clerical or administrative support services

Experience using word processing software and spreadsheet software

Experience providing service to internal or external clients

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience providing financial support services

Experience in providing at least three (3) of the following records management services: indexing, classifying, cross-referencing, filing, charging files in/out, retrieving, retaining, archiving and/or destroying information/data.

Experience in using Electronic Document Records Management Systems (such as GCDOCS, Sharepoint, or RDIMS).

Experience manipulating data in an electronic database (such as SAP, PeopleSoft, Microsoft Access)

Experience using a law enforcement database such as CPIC (Canadian Police Information System) or PROS (Police Reporting and Occurrence System)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Ability to transmit information
Ability to communicate effectively orally
Ability to communicate effectively in writing

Detail-oriented
Being Organized
Action Oriented
Demonstrating integrity and respect
Working effectively with others
Dependability
Client Service Orientation

The following may be applied / assessed at a later date (may be needed for the job)

Ability to type at 40 wpm with less than 5% error

Willingness and ability to work overtime, as required

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations)

Conditions of employment

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Various levels of security clearance from RCMP Enhanced Reliability to RCMP Top Secret

Some positions may require:
- Willingness and ability to lift up to 10 kilograms.
- Willingness and ability to possess a Class 5 Driver License or the personal mobility to the extent normally associated with the possession of a valid driver’s license
- Willingness and ability to work part-time hours
- Willingness and ability to work shiftwork
- Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

NOTE: All communication relating to this process (including email correspondence) and all information obtained throughout the selection process, may be used to evaluate candidates. Communication (written) will be assessed based on your application. Written Communication is defined as: The ability to prepare written material in a clear and concise manner that appropriately addresses the needs of the particular audience

We will be looking for the candidate to demonstrate the ability to:
• Express ideas in a clear and succinct manner
• Organize ideas in a logical manner
• Use correct spelling, grammar and punctuation.
• Use an appropriate business style
• Use language, concepts and ideas appropriate to the intended audience
• Format material in a manner that provides optimal impact

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications.

An exam may be administered. An interview may be administered. Reference checks may be sought.

Communication for this process will only be sent via email. As the applicant, it is your responsibility to ensure accurate contact information is provided and that you inform our office via email of any updates as required. Ensure you include an email address you can access from home and that it accepts email from unknown users. You are strongly encouraged to check your email on a regular basis, including your junk mail folder.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

External candidates may be eligible for the initial appointment relocation entitlement of up to $5000 if they are not currently a federal public service employee.

Only online applications will be accepted. All job applications must therefore be submitted through the Public Service Resourcing System (PSRS).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.