Client Accommodation Services Advisor / Closing date extension

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

The candidates MUST respond to the questions and provide a cover letter (3 000 words maximum). In this document, you must provide concrete and detailed examples to clearly demonstrate how they meet the education and experience requirements listed in the essential qualifications and asset qualifications sections (below). The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. The résumé will be used as a secondary source to validate the experience described. APPLICATIONS THAT DO NOT CLEARLY DEMONSTRATE THAT THE CANDIDATE MEETS THE SCREENING CRITERIA MAY NOT BE GIVEN FURTHER CONSIDERATION.


Please note that in addition to all assessment methods, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

Duties

The mandate of the Real Property Services is to provide federal organizations with office space to support the achievement of their mandate. In this mandate, the client relationship and its accompaniment are of utmost importance. Strategic planning, execution and delivery of projects are consistent with federal government priorities and program objectives and ensure sound investment, stewardship and best value for Canadians.

As an Client Accommodation Service Advisor, you are a key player in the cost-effective and efficient delivery of the Federal Accommodation Program and federal government priority initiatives. You could be a Client Portfolio Leader or a Real Property Project Leader. You will help create an innovative, flexible and dynamic work environment that makes better use of space and promotes sustainable design principles. In this role, you will be responsible for establishing the scope, budget, schedule and standards for space management and development while ensuring sound risk assessment.

If you are interested in this field and are on the lookout for new practices in facility management, this position is for you!

Work environment

Do you want to contribute to the operations of a dynamic and high-performing division of the Government of Canada?

If you’re looking to join an organization that offers an innovative and collaborative workplace, while prioritizing professional growth and the well-being of its employees, then we have the job for you!

Public Services and Procurement Canada was selected as one of Montréal’s Top Employers of 2021. We pride ourselves in our commitment to providing an inclusive and respectful workplace for all and invite you to see what working with us is all about.

https://reviews.canadastop100.com/top-employer-public-services-and-procurement-canada-quebec?lang=en

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

The immediate intent is to staff a position within Accommodation and Portfolio Management Directorate. As a result of this process, a pool of partially qualified candidates will be established to staff, within Public Services and Procurement Canada, Quebec Region, similar or identical positions with various linguistic and security profiles. This pool may be used to staff positions at PSPC in Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation with a degree from a recognized university institution with specialization in urban and real estate management, business administration, finance, project management, urban planning, architecture or any field relevant to the position;

OR

an acceptable combination of education, training and experience in a field relevant to the duties of the position.

Degree equivalency

EXPERIENCE
Recent* experience analyzing information from multiple sources and preparing and presenting reports for decision making in the real property or accommodation field.

Recent* and significant** experience leading and mobilizing multidisciplinary project teams.

Recent* and significant** experience in coordinating multiple projects simultaneously related to real property or accommodation.

*Recent experience: the experience must have been acquired within within the last five years.
* Significant experience: Significant refers to the depth and breadth of the experience normally associated with having performed a broad range of various job-related activities acquired over a period of at least two years within the last five years.

The experience acquired in the residential or sales fields does NOT count. However, experience acquired in managing a major condominium portfolio may be considered.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
Professional Certification: Meet one or more of the requirements for a professional designation recognized by the Department:

Chartered Administrator (C. Adm)
Certified Property Manager (CPM)
BOMA Real Property Administrator (RPA)
BOMA Facilities Management Administrator (FMA)
IFMA Certified Facilities Manager (CFM)
Certified Leasing Officer (CLO)
Fellow of the Real Estate Institute (FRI)
Chartered Appraiser (C.A.)

EXPERIENCE
Experience* in providing leasing services for commercial real estate transactions.

Experience* in negotiating with various stakeholders related to the real property field.

Experience in preparing, presenting and justifying investment analysis, financial analysis or business cases to senior management.

Experience in leasing non-residential commercial space and negotiating leases.

Experience in financial management, work plans and forecast monitoring.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
French essential
Bilingual imperative BBB/BBB

Information on language requirements

KNOWLEDGE
Knowledge of the Government of Canada’s vision and trends in accommodation management.

ABILITIES
Ability to communicate effectively orally
Ability to communicate effectively in writing

KEY COMPETENCIES
Demonstrating integrity and respect
Thinking things through
Showing initiative and being action-oriented
Working effectively with others
Client service competency : level 1
https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

ORGANIZATIONAL NEEDS
Public Services and Procurement Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group. Indigenous peoples, persons with disabilities or women (in non-traditional occupations) would be considered.

OPERATIONAL REQUIREMENTS
Candidates must be willing to travel if required.
Candidates must be willing to work overtime if required.
Candidates must hold a valid driver’s license.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.