Come join IRB’s Registry team – CR-05 & PM-01

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

If you possess Public Service Commission second language evaluation results, you are required to submit a copy of your results to the email address identified in the Contact information of the poster one week following the closing date.

ASSESSMENT: The application consists of two (2) questions that you must answer to proceed to the next steps in the process. This is part of the written exam. If you do not answer these TEXT questions, your application will not be retained, and you will be considered no longer interested in this opportunity. Ability to communicate in writing will be evaluated using your answers to the questions.

Please note if you apply to this selection process, and/or selection process 21-IRB-EA-BA-01-138210 (positions in Montreal) and/or selection process 21-IRB-EA-BA-03-138139 (positions in Toronto), you will only be evaluated once. Your results will apply to all three processes.

DOCUMENTS REQUIRED
If you possess Public Service Commission second language evaluation results, you are required to submit a copy of your results to the email address identified in the Contact information of the poster one week following the closing date.

Proof of education credential(s) is required. If candidates were educated outside of Canada, they must have their certificates and/or diplomas assessed against Canadian educational standards. The Canadian Information Centre for International Credentials assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

Proof Canadian Citizenship or Permanent Resident status will be required.

Education and Canadian Citizenship/Permanent Resident status MUST have been acquired at the time of application.

Duties

-Plan and coordinate hearings
-Analyze, prepare and update files
- Work with physical(paper) and digital files
-Consultation, data entry and verification of the computerized file management system
-Serve as a liaison with the various parties
-Provide operational advice and instructions to internal and external clients
-Respond to inquiries by phone, in person or electronically
-Identify and resolve issues related to operational procedures

Work environment

Who we are...

The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRB decides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.

We have an employee-focused culture and recognize the importance of continuous learning, professional development opportunities and work-life balance in a diverse and respectful workplace.

Intent of the process

Create a pool of qualified candidates that will be used to staff positions on a TEMPORARY (term) or a PERMANENT basis with various linguistic profiles.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma

Degree equivalency

Experience:
-Experience in the use of computer software (email, electronic board, etc.)

Abilities:
- Ability to communicate effectively in writing
- Ability to communicate effectively orally

Competencies:
-Judgment
-Attention to detail
-Work effectively with others
-Client service orientation
-Show initiative and action-oriented

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experiences:
Experience* providing client service
Experience* working in Immigration Refugee Board
Experience* working in Immigration Refugee Board in the Refugee Protection Division registry
Experience* working in Immigration Refugee Board in the Immigration Division registry
Experience* working in Immigration Refugee Board in the Immigration Appeal Division registry
Experience* working in Immigration Refugee Board in the Refugee Appeal Division registry
Experience* working in Immigration Refugee Board at the recording-interpreter unit
Experience* working in Immigration Refugee Board in an archive or the mailroom

Experience* working in the registry operations in a judicial or quasi-judicial environment.
Experience* working in a federal government organization whose operations are related to the Immigration and Refugee Protection Act (IRPA).

*Experience is defined as someone having a 4 month experience

Operational Requirements:
- Be available to work a flexible schedule.
- Willingness and ability to work overtime.
- Willingness and ability to travel (for positions in Toronto, Calgary and Vancouver)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English Essential
- Bilingual Imperative BBB/BBB
*You must be able to work in English AND in French.

You will be required to complete three (3) tests (Reading Comprehension, Written Expression and Oral) to determine your second official language proficiency.

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

The IRB would like its workforce to be reflective of the population it serves. As a result, preference may be given to candidates who are members of an Employment Equity group: Aboriginal persons, visible minorities, persons with disabilities. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

*Placement of IRB employees affected by Workforce Adjustment (WFA).

*In order to ensure placement of IRB employees affected by Workforce Adjustment (WFA), we are asking all affected employees who are interested in this position to apply. Since a pool of qualified candidates will be established from this process, we will proceed with the assessment of all candidates. However, should affected employees qualify; they will be appointed prior to other qualified candidates.

It is important to note that if an employee is no longer affected by WFA at the time of appointment, he cannot be appointed ahead of other affected qualified candidates.

Conditions of employment

Reliability Status security clearance

Tests

PSEE - Test of Judgement UIT

Applicants must complete the Public Service Entrance Exam: Test of Judgement Unsupervised Internet Test as part of the screening for this selection process. This test assesses the judgement required for solving problems in work-related situations. You will have 75 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Test of Judgement Unsupervised Internet Test

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

ASSESSMENT STRATEGY
Qualifications indicated on this advertisement may be assessed and/or validated throughout the selection process effective from the time you submit your application. This includes any correspondence (written or oral) with Human Resources and Management.

You may be assessed using one or more of the following tools: standardized tests, written exams, interview, reference check, and other assessment tools.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Timelines for this process are very strict. The onus is on candidates to make themselves available for each assessment session.

Scheduling of alternative assessment dates will ONLY be considered for the following reasons with proof:
• Religious reasons;
• Death in the family;
• Medical reasons;
• Conflicting exams; or
• Other exceptional circumstances

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.