Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Do you wish to better your odds at being considered? Then use the Screening Questionnaire wisely, by demonstrating how you meet the Education and Experience Criteria listed under “Essential Qualifications” and “Asset Qualifications” (other qualifications). Use concrete examples by using the STAR technique, describing:

• The Situation;
• The Tasks you were required to achieve;
• The Actions you took; and
• The Results of your actions.

ATTENTION: should your examples not be concrete enough or should they contain insufficient details, unfortunately, your application will be rejected. We will not contact you to obtain further information.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications. Note: Written Communication Skills will be assessed throughout application.

The organization will accept applications on-line only. To submit an application on-line, please select the button 'Apply online' below.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Work environment

As an employer of choice for over 22,000 men and women, the RCMP promises a career like no other. With over 140 years of tradition and service, the RCMP is Canada's national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

At this time, there is one (1) vacancy in High Praire, Alberta. Applicants are encouraged to apply ONLY if they are willing and able to work in or relocate to High Prairie.

This process will initially be used to staff one position on an indeterminate basis and to establish a pool of qualified candidates with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment).

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

- Successful completion of two years secondary school or an acceptable combination of education, training and/or experience*

* Proof of education will be required prior to appointment

Degree equivalency

EXPERIENCE
- Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail
- Experience in using computer applications such as spreadsheets, word processing, or databases.
- Experience providing services to internal and external clients / general public, via telephone or in person.

ABILITIES AND SKILLS
- Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
Successful completion of secondary school education

Degree equivalency

ASSET QUALIFICATIONS
- Experience working in a law enforcement and/or legal environment
- Experience working with Aboriginal communities
- Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices
- Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC)
- Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.

OPERATIONAL REQUIREMENTS
- Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material
- Willingness and ability to work overtime, as required
- Willingness and ability to obtain and maintain a valid driver’s license
- Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES AND SKILLS
Ability to communicate effectively orally
Ability to work in a stressful environment
Ability to prioritize work to meet deadlines

PERSONAL SUITABILITY
- Dependability
- Thinking things through
- Attention to detail
- Working effectively with others
- Flexibility
- Showing initiative and being action-oriented

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status (ERS) security clearance.

Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for assessments and issuing results).

Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.