Senior Program Officer, Program Delivery (Jordan’s Principle Coordinator)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Due to the COVID-19 Pandemic, employees of Indigenous Services Canada are currently working remotely. The department is actively working on a flexible, phased approach for the safe return of employees to their usual workspaces. Therefore, this opportunity may initially be a remote working opportunity. When it is deemed safe to return to the workplace, the opportunity will be in an Indigenous Services Canada office located in the Atlantic Region.

Work environment

In the First Nations and Inuit Health Branch (FNIHB) of Indigenous Services Canada, we strive to provide access to quality health services, improve health outcomes, and support greater control of the health system by First Nations and Inuit.

We are searching for collaborative and strategic individuals who enjoy working in a dynamic and energetic environment, with a strong focus on quality client service. We are currently looking to staff various positions of the First Nations and Inuit Health Branch's Program and Administrative Services Group that provide program and support services. These positions will be primarily involved in the planning, development, delivery or management of administrative and federal government policies, programs, services or other activities directed to the public. By joining our team, you will have opportunity to provide direct support to health services and community-based programming. You will build and support strong working relationships with First Nations and Inuit communities, families, and individuals, with a focus on improving health outcomes and reducing health risks. Our offices are located across Canada in various locations.

Intent of the process

The immediate intent of this selection process is to staff three indeterminate positions. A pool of candidates will be established to staff similar or identical positions at Indigenous Services Canada with various tenure, linguistic profiles or security requirements, which may vary.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Completion of a program at a recognized post-secondary institution with acceptable specialization related to the position, or acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Experience in case management.

Experience in the delivery of a service and/or program.

Experience in providing client service.

Experience in analyzing issues and providing advice.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
Knowledge of Jordan’s Principle.

Knowledge of government funded services provided to First Nations people.

Knowledge of social determinants of health.

ABILITIES
Ability to work effectively with First Nations, Inuit or Métis.
Ability to interpret and apply policies and procedures to determine requests for services and supports.
Ability to work under pressure.
Ability to communicate effectively in writing.
Ability to communicate effectively orally.

PERSONAL SUITABILITY
Aboriginal cultural competency
Effective interpersonal relationships
Initiative
Judgment
Teamwork
Dependability

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE
Experience working effectively with First Nations, Inuit or Métis.

Experience in the collection, analysis, interpretation and reporting of data.

ORGANIZATIONAL NEEDS
Indigenous Services Canada is committed to ensuring a fair and equitable workforce representation and distribution of women, Aboriginal peoples, persons with disabilities and visible minorities reflective of their representation in the Canadian population.

In alignment with the APEP in support of strategically increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates must use the Affirmation of Aboriginal Affiliation Form (AAAF).

Conditions of employment

Reliability Status security clearance

CONDITIONS OF EMPLOYMENT
Possession of a valid driver’s license or personal mobility to a degree normally associated with the possession of a driver’s license.
Willing and able to travel; this could include travel to remote locations and by small boats or small aircraft.
Willing and able to work overtime with short notice.
Willing and able to work on call as required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.