Technical Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

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Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Intent of the process

A pool of partially qualified candidates may be established and may be used to staff positions with various tenures, various language profiles and security requirements.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary program in computer science, information technology, information management or other field related to the position to be staffed, or an acceptable combination of education, training and / or experience.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE

All Streams
EX1: Recent* experience delivering services to support the adoption of sound IM/IT data management and/or analytic practices in one of the following: data quality, data governance, data acquisition, data architecture, data integration and interoperability, data storage, data analytics and/or data security.

EX2: Recent* and significant** experience providing technical advice and/or assistance to clients, colleagues, supervisors or managers on IM/IT data management and/or data analytics issues.

EX3: Recent* and significant** experience in gathering and analyzing IM/IT client business requirements for data related projects or initiatives.

EX4: Experience preparing IM/IT technical documentation.

Stream A – Technical Advisor, Data Management
• Recent* and significant** experience defining, analyzing, delivering and implementing data management standards, processes, tools, procedures and best practices.

Stream B – Technical Advisor, Data Architecture
• Experience in the development of architecture solutions, including the four layers of architecture: business, data, application and technology.

Stream C – Technical Advisor, Data Analytics
• Recent* experience in analyzing, designing, developing, testing, implementing and maintaining clients’ requirements for reporting using BI tools (such as, Power Bi, ThoughtSpot, COGNOS, Jasper Reports, SQL Report Server, SAS, Tableau, etc.)

Stream D – Technical Advisor, Project / Portfolio Management
• Recent* and significant** experience advising or supporting data and/or analytics projects or services.

*Recent is understood to mean within the last five (5) years.
**Significant is understood to mean the depth and breadth of experience normally associated with having performed a broad range of related activities which are normally obtained over a period of approximately two (2) years of cumulative work experience

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION:
• A degree or a diploma from a 3-year program offered by a recognized University or College with specialization in Computer Sciences, Computer Engineering or any other field related to the position.
• Azure Certification
• ITIL Foundations Certification (v3 or higher)
• RedHat Enterprise Linux (RHEL) and/or any other Linux certification
• Professional Certification in: Project Management Profession (PMP) designation or PRINCE2 Practitioner
• Recognized Business Analysis certification (such as CBAP, PMI-BPA)
• Certified Data Management Professional (CDMP)
• Certified Business Intelligence Professional (CBIP)
• Prosci Certified Change Practitioner

Degree equivalency

EXPERIENCE:
• Experience working with Agile methodologies (user stories, sprint planning, sprint retrospectives, sprint reviews, daily scrums, or backlog grooming).
• Experience implementing and securing IM/IT applications, software or databases within a cloud computing environment.
• Experience in providing technical expertise in architecting and designing IM/IT cloud solutions.
• Experience leading the development and delivery of IM/IT projects, including project initiation, planning, execution, controlling and closing out the project.
• Experience providing technical support in an IM/IT environment in one or more of the following (specify all that apply):
- IT infrastructure
- Technical architecture services
- Technical design services
• Experience in providing operational support in one or more of the following (specify all that apply):
- Commercial off-the-shelf (COTS)
- DBMS database administrator
• Experience in managing or the administration of an Electronic document and records management system (EDRMS), such as GCdocs or M365.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
French essential
BBB
CBC

Information on language requirements

KNOWLEDGE
• Knowledge of current and emerging IM/IT trends and issues and their impact on the Government of Canada

ABILITIES
AB1: Ability to prioritize, plan, organize and lead multiple initiatives or projects
AB2: Ability to work in a fast-paced environment and meet deadlines
AB3: Ability to communicate effectively in writing
AB4: Ability to communicate effectively orally

PERSONAL SUITABILITY
PS1: Analytical Thinking
PS2: Teamwork
PS3: Client Service Orientation
PS4: Creative Thinking

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one of more of the following Employment Equity groups: Aboriginal persons, members of visible minorities, persons with disabilities and/or women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENTS
• Willing and able to work overtime.
• Willing and able to travel.
• Willing and able to work remotely.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.