National Advisor, Medical Case Management and Determination

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

Looking for talented and skilled individuals in Health Services to join our dynamic team. We offer a diverse, inclusive, respectful and healthy work environment that offers flexible work arrangements to ensure work-life balance. If you value teamwork, challenging assignments and are innovative, collaborative and value high quality service to clients, we want to hear from you!

Our team is located at 73 Leikin Drive in Ottawa, Ontario (Barrhaven), in a modern building with plenty of free parking, convenient access to bus routes immediately outside of the building, free use of a gym, and a cafeteria onsite.

Cracking the Code on how to apply to the Public Service...Watch this before you apply!
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Intent of the process

The immediate need is to staff one position on a determinate basis, with a linguistic profile of Bilingual Imperative CBC/CBC and an RCMP Enhanced Reliability with Secret security clearance.

A pool of candidates will be established and will be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Graduation with a degree from a recognized post-secondary institution with acceptable specialization in nursing, nursing service administration, nursing education or some other specialty relevant to the position.

Degree equivalency

OCCUPATIONAL CERTIFICATION:
- Eligibility for registration as a registered nurse in a province or territory of Canada.

EXPERIENCE:
- At least 2 years’ experience in developing strategic advice, guidance and policies related to as Occupational Health and Safety and/or Disability Management.
- Experience in complex case management of files in at least one of the following programs within the public or private sector: disability management, health and safety or return-to-work.
- Experience participating in the development, implementation, oversight and evaluation of occupational health programs.
- Experience developing and delivering training material related to complex disability case management.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- Certified in Occupational Health Nursing and/or Certified Disability Case Management Professional (CDMP) designation

- Experience using a disability case management system (e.g., Abiliti)
- Experience working in a multi-unionized environment.
- Experience developing program delivery tools and process maps.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE :
- Knowledge of the current health issues and best practices shaping the Occupational Health and Safety Policy environment and industry.
- Knowledge of disability case management best practices and all relevant Federal and provincial legislation [e.g., Human Rights (Duty to Accommodate), Privacy laws, etc…]
- Knowledge of the adjudication, grievance, appeal or administration of occupational claims within the provincial workers’ compensation schemes, and/or in accordance with the Government Employees Compensation Act.

ABILITIES :
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.
- Ability to critically think.
- Ability to analyze occupational health care policy and make recommendations to management regarding its impact on occupational health care program delivery.
- Ability to establish priorities and meet deadlines.

PERSONAL SUITABILITY:
- Effective Interpersonal Relations
- Leadership
- Judgement
- Discretion

Conditions of employment

Secret security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Must be registered in General Class as a member in good standing with the College of Nurses of Ontario at the time of hire.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.
An interview may be administered.
Reference checks may be sought.

A simulation/situational exercise or role play may be administered.

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:

You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y)
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result)

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

*Please note that the position is currently under classification review. The current classification of the positions is (group/level) however, as a result of a review, the position may be reclassified to a different group and level. Once the classification of the position is determined, we will have confirmation of the established group and level for this position. Should the classification not be completed upon completion of the process, we will proceed with indeterminate appointments of qualified candidates at the (group/level) group and level, and we will proceed with a reclassification of the employee afterwards.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.