Correspondence Unit Administrative Officer - Anticipatory

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Correspondence Unit Administrative Officer is part of the Corporate Secretariat work unit. The team plays an important role in the distribution of information and assignments between the NWT Region and the Associate Deputy Ministers’ and Ministers’ offices. Reporting to the Correspondence Unit Administrator, the successful candidate will triage incoming correspondence and tasks. This involves using problem solving skills to determine the appropriate work unit to assign tasks; being very organized to keep track of deadlines and tasks across the Region; and fine-tuned client services skills to support our internal clients.

Work environment

Why choose Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC)? Contribute to CIRNAC’s interesting and unique mandate by playing a role in supporting a renewed nation-to-nation, Inuit-Crown, and government-to-government relationship with Indigenous Peoples. Leave your mark on Canadian history, as you work with a team that is leading the government’s work in the North. Join a workplace committed to reconciliation with Indigenous Peoples. You can’t find this type of experience anywhere else.

Intent of the process

ANTICIPATORY STAFFING. Please note that this process may be used to staff similar positions on an indeterminate or temporary basis. It may also be used to staff similar positions in other work locations within the Northwest Territories Region.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- A secondary school diploma or employer-approved alternatives (see Note).

Note:
The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training, and/or experience.

Degree equivalency

EXPERIENCE:
- Experience providing administrative support in a professional setting.
- Experience using various computer software systems, including Outlook, Excel, and Word.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
- Knowledge of the mandate or priorities of Crown-Indigenous Relations and Northern Affairs Canada.

ABILITIES/COMPETENCIES:
- Ability to prioritize.
- Ability to solve problems.
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
- Effective interpersonal skills.
- Initiative.
- Dependable.
- Detail orientated.
- Client service skills.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION:
- Graduation with a degree from a recognized post-secondary institution with an acceptable specialization in a field related to the position.

Degree equivalency

EXPERIENCE:
- Experience using GCDocs, WebCIMS, or other Government of Canada programs and applications.

ORGANIZATIONAL NEEDS:
Crown-Indigenous Relations and Northern Affairs Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:
- Willingness to work overtime, weekends, and/or statutory holidays and territorial holidays on short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. You will be required to complete an online questionnaire when you apply. You must respond to all statements in all categories in order to proceed to the next steps. You must indicate "NO" if you do not have experience in performing a task related to a specific field.

2. All applications must be submitted online through the Public Service Resourcing System (PSRS). Do not email, fax or mail in applications, as these may not be accepted.

3. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

4. Candidates are strongly encouraged to indicate if they meet any of the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

5. Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

6. A variety of assessment tools may be used in the assessment of candidates, such as: * written test, practical test, situational exercise, * oral interview, simulation, presentation, role-play, work samples, performance appraisals and/or * reference checks. Some assessment tools may be administered electronically, others, in-person. (* Indicates those tools that will most likely be used in this process.)

7. Online assessments may be scheduled and applicants will be invited to participate in these assessments via email. Applicants MUST make themselves available within the time span of the testing phase. The written/online exam MAY be administered outside of regular working hours including evenings and weekends.

8. If you are unavailable for the scheduled assessment session, you must inform us immediately. Applicants will be only be rescheduled on a case-by-case basis. Supporting documentation may be required at the time of your request to be re-scheduled.

9. Applicants are entitled to participate in the staffing process in the official language of their choice and are required to indicate their preferred official language in their application profile.

10. NOTE: The PSRS system will time out after 60 minutes which may result in your inability to save your work or loss of data. It is recommended that you draft all responses as well as your CV/résumé in another document on your PC that can be saved (e.g. in MS Word or WordPerfect) and copy/paste into the PSRS system when completed. CIRNAC is not responsible for system problems, which may result in loss or data and/or incomplete or non-submitted applications.

11. CIRNAC is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise CIRNAC in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

12. Depending on the number of applicants, CIRNAC needs and HR plans, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

13. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.