Detachment Services Supervisor (Bilingual)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

When answering questions, it is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Intent of the process

This process will initially be used to staff one position on a permanent basis.

A qualified pool of candidates may be established and may be used to staff similar positions on a term and/or permanent basis in Eastern Alberta District within the RCMP. The pool could be used to offer acting appointments, assignments, secondments or deployments.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and/or experience*

*Proof of education will be required prior to appointment

Degree equivalency

Experience providing administrative support services including: ordering office supplies, maintaining a budget and scheduling

Experience providing services to internal and external clients via telephone, in person and in writing

Experience working with Microsoft Word, Microsoft Excel and Adobe

Ability to communicate effectively in writing

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

Experience maintaining a law enforcement database such as CPIC and/or PROS

Experience liaising with court representatives or officials, or preparing court disclosure packages

Experience providing administrative, financial and/or operational support in a police environment

Experience interpreting policies or procedures

Experience providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving and/or destroying data

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to supervise
Ability to develop others
Ability to deal effectively with police situations
Ability to work in a stressful environment

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:

Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material

Willingness and ability to work overtime as required

Willingness and ability to travel for work and/or training purposes using various modes of transportation

Willingness and ability to maintain a valid class 5 driver's license

Conditions of employment

CONDITION OF EMPLOYMENT:

RCMP Enhanced Reliability Status security clearance.

Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume management strategies may be used.

Should there be a large number of applicants, please note that asset qualifications could be invoked.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

A cut-off score may be used in the determination of those to be given further consideration in the assessment process.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.