School Support Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please take note that the Indigenous Services Canada (ISC) reserves the right to verify claims of Aboriginal affiliation. For appointment processes where the area of selection was limited to Aboriginal peoples or to members of designated employment equity groups that included Aboriginal peoples, the Aboriginal candidates proposed for appointment or appointed must complete and sign the Affirmation of Aboriginal Affiliation Form as a condition of appointment prior to or at the same time as the offer of appointment, even if they have already self-declared as an EE member when applying.

https://www.canada.ca/en/public-service-commission/services/appointment-framework/employment-equity-diversity/affirmation-aboriginal-affiliation/affirmation-aboriginal-affiliation-form.html

VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the criteria in the QUESTIONNAIRE, which is provided during the application process. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of past or current responsibilities. Rather the candidate must provide concrete and detailed examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Your resume may be used to validate the information provided in the screening questions. The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

IMPORTANT MESSAGES REGARDING THE SCREENING QUESTIONS:

1. The purpose of these screening questions is to help you submit an application that is clear, complete and persuasive and demonstrates that you have all of the required essential education and experience qualifications and some or all of the asset education and experience qualifications.

2. The screening of candidates will be conducted only on the basis of these screening questions. The resume you have sent with your initial application will be used only if the Assessment Board considers it needs to validate the information provided in the screening questions.

3. Please DO NOT send a cover letter. These screening questions replace the cover letter. We will NOT review cover letters.

4. Each question is divided into two parts. The first part consists of a simple question requiring a YES or NO answer. If your answer is "yes", the second part will ask to fully demonstrate how you obtained this qualification by responding to some sub-questions.

5. Responses will not be considered satisfactory if you simply state that you have the required qualifications or provide a list of current or past responsibilities or paraphrase the qualifications.

6. It is in the candidates' best interest to demonstrate that they have as many of the asset qualifications as possible because these might be used to determine the "best fit" from among the qualified candidates.

Note: Your resume and responses to the online questionnaire may be used to assess the essential qualification "Ability to communicate effectively in writing."

Work environment

Employees are required to work at Six Nations where the position is located and not from another location.

As CR-04 employees is a 12 month position and therefore, are required to work during the summer months

Intent of the process

This is an ANTICIPATORY process.

A pool of qualified candidates may be established and may be used to staff similar CR-04 positions with various linguistic profiles and/or requirements as well as tenures (Acting, Specified Period, and Indeterminate appointments) and/or the security clearance (reliability or secret), which may vary according to the position being staffed.

The pool could be used to offer acting appointments under exceptional circumstances in order to protect employee's indeterminate status.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or employer-approved alternatives (see Note 1).

Notes:
1.The employer-approved alternatives to a secondary school diploma are:
◦A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
◦An acceptable combination of education, training and/or experience.

An acceptable combination of education, training and/or experience is defined as two years experience working in an office environment that required tasks such as: typing, filing, sending and replying to e-mails, answering telephone inquiries, etc, and training in the basic use of computers

Degree equivalency

EXPERIENCE:

EX1 - Experience providing administrative support services*.
*Administrative support services is defined as, for example, but not limited to: managing agendas, scheduling and organizing meetings/teleconferences, preparing and collating meeting file folders and background materials, procuring office equipment and supplies, maintaining a filing system, data entry, gathering information, requisitioning, completing purchase orders and receiving invoices, and other related duties.

EX2 - Experience in providing information and support to internal and external stakeholders. (This could include, but is not limited to: answering telephone calls, providing documents and assistance to customers, serving the public by telephone, in person or in writing, posting material on social media sites etc)

EX3 - Experience using word processing and spreadsheet software and performing data entry functions in an office environment

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES:

AB1 - Ability to communicate effectively orally
AB2 - Ability to communicate effectively in writing
AB3 - Ability to provide information using technology (such as, but not limited to, email communication, calendars, newsletter, research suppliers, report cards, attendance tracking, etc.)
AB4 - Ability to establish priorities and work under pressure
AB5 - Ability to organize and manage records and information

PERSONAL SUITABILITY:

PS1 - Effective interpersonal skills.
PS2 - Reliability
PS3 - Adaptability
PS4 - Detail oriented
PS5 - Tact

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:

EDUCATION:

AED1 - Successful completion of a post-secondary education in a field relevant to the position to be staffed

AED2 - CPR Certification

AED3 - First Aid Certification

Degree equivalency

EXPERIENCE:

AEX1 - Experience liaising and maintaining relationships with students, parents and colleagues.

AEX2 - Experience working across functional areas and working in a team environment

AEX3 - Experiencing working in Indigenous communities

AEX4 - Experience using teaching related information management systems such as Maplewood, EQAO data, Cardinal Basepoint etc.

OPERATIONAL REQUIREMENTS:

• Willing and able to work overtime on short notice
• Willingness and ability to lift up to 25 kg, as required

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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Assessment
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A variety of assessment tools may be used in the assessment of candidates, such as: *written test, practical test, situational exercise, *oral interview, simulation, presentation, role play, work samples, performance appraisals, *reference checks, and/or *assessment board member personal/direct knowledge of candidates' qualifications. Some assessment tools may be administered electronically, others, in-person. (*indicates those tools that will most likely be used in this process.)

Candidates are expected to make a reasonable effort to make themselves available for assessments as scheduled. Rescheduling will only permitted for accommodation measures or for other exceptional/extenuating circumstances, to be determined on a case-by-case basis.

Assessments may be scheduled and applicants will be invited to participate in these assessments via email. Applicants MUST make themselves available within the time span of the testing phase. The written/online exam MAY be administered outside of regular working hours including evenings and weekends.

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Proof of education
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Candidates invited to the assessment stage will be required to provide ORIGINAL proof of their education credentials, i.e., their degree or official transcript. Failure to do so may result in you not being considered further in the selection process.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

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Travel status - Travel costs
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Candidates whose applications are retained for further consideration may be required to travel to attend an interview or for the administration of a test. If you are asked to travel in relation to this appointment process, you should direct any questions you have about travel entitlements to the hiring organization, when contacted, and they will provide you with the necessary information.

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Application process
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You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Candidates are strongly encouraged to indicate if they meet any of the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

Applicants are entitled to participate in the staffing process in the official language of their choice and are required to indicate their preferred official language in their application profile.

Breadth and depth of the assessed qualifications may be considered.

We strongly encourage applicants to submit their applications on-line.

Following are some of the benefits associated with applying on-line:
. Applicants can create and manage their accounts and apply to job opportunities as long as an internet connection is available.
. Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
. Applicants can modify their application/résumé at anytime BEFORE the closing date indicated on the job advertisement.

Should you be unable to apply on-line on jobs.gc.ca, please submit your application, quoting the Selection Process Number, to the application contact listed on the poster on or before the closing date. In this case, candidates must clearly demonstrate IN THEIR COVER LETTER how they meet the education and experience factors listed in the essential AND asset qualifications. Candidates must use the education and experience factors as a header and then write one or two paragraphs demonstrating how they meet these factors with concrete examples. Please note it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. Résumés may be used as a secondary source to validate the experience described.

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Communication
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PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. It is your responsibility to inform us at all times of any changes regarding your contact information.

Depending on the number of applicants, ISC needs and HR plans, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.