Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Work environment

Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

This process will be used to staff one (1) indeterminate position on a part-time basis at the Claresholm Detachment. A pool of qualified candidates will be created and may be used to fill future vacancies in the Southern Alberta District of the RCMP.

Positions to be filled: 1

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Please describe, in one or two paragraphs, what you know about your desired work location (Claresholm, AB) and how you can make a positive contribution to the detachment. Please note: Your response to this question will be used to assess your ability to communicate in writing.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years secondary school or an acceptable combination of education, training and/or experience*

* Proof of education will be required prior to appointment.

Degree equivalency

Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing and processing mail.
Experience in using computer applications such as spreadsheets, word processing, or databases.
Experience providing service to internal or external clients / general public, via telephone or in person.

Ability to communicate effectively in writing.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

Ability to communicate effectively orally.
Ability to deal effectively with police situations and queries.
Ability to work in a stressful environment.
Ability to prioritize work to meet deadlines.

Thinking things through.
Working effectively with others.
Showing initiative and being action-oriented.
Dependability.

The following may be applied / assessed at a later date (may be needed for the job)

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
Willingness and ability to work overtime, as required.
Willingness and ability to occasionally travel for work or training purposes using various modes of transportation.

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status (ERS) security clearance.
Those selected must meet and maintain the above condition of employment throughout their employment.
» » The successful applicant will have to obtain, as a minimum, an RCMP Reliability Status. The process requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.