Interviewer

Important messages

We are looking for individuals who are willing to:

- Work shifts of up to 7.5 hours
- Work a schedule of mix days, evening and week-ends

What does an SSO Interviewer do?

Conducts data gathering activities utilizing various methodologies and technologies, this includes using a variety of IT platforms (i.e.: Collection Management Portal, Business Collection Portal, Rogers Virtual Call Center, Excel, MS Teams), to obtain statistical information as required by the Statistics Act. They will organize and complete work assignments as per instructions. They will be responsible for performing quality control on their own work. An interviewer will have to use a variety of equipment and materials associated with the gathering of survey information. They will be responsible for developing and maintaining productive and harmonious relationships with respondents (households, individuals, businesses, institutions, agriculture operators) of assigned surveys.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Intent of the process

Our immediate need is to staff positions to help with Covid-19 Contact Tracing across Canada. However, we may be using the pool of qualified candidates to staff other positions within Statistical Suvey Operations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of secondary school according to provincial standards or approved alternatives. A combination of education, training and/or experience may be accepted.

Degree equivalency

The following competencies will be assessed through your application:

∞ Accountability and dependability
∞ Respect, integrity and ethics
∞ Effective interpersonal interactions

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

During the application process you will be asked to respond to a series of questions about your availability, second language proficiency and job requirements. We ask that you respond to these questions truthfully and accurately as we will be using these to determine what type of positions your candidacy will be considered for.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following competencies will be assessed through an interview:

∞ Influencing others
∞ Effective oral communication

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

Statistics Canada is committed to hiring and promoting a skilled and diversified workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

At Statistics Canada we recognize that a diverse and inclusive workplace that can harness the diverse backgrounds, talents and perspectives of its employees is essential to building a better, more productive and more innovative Canada. Statistics Canada promotes the advantages of diversity and inclusion in the federal government and offers interesting career opportunities and rewarding challenges for everyone.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Candidates will be required to meet specific conditions of employment depending on the position they are being hired for.

Any conditions of employment that are required for the position, must be met before an appointment is made. All costs associated with meeting the conditions of employment are the candidate’s responsibility. Candidates must meet and maintain the relevant conditions of employment throughout their employment.


All employees of Statistics Survey Operations are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent) and determinate (term). Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

SSO is not subject to the Public Service Employment Act (PSEA) and handles its own recruitment. For this reason, SSO uses a different staffing process and its terminology may not be the same.

SSO is Statistics Canada’s survey collection operation, which is a separate agency that is part of the federal public sector for which the management structure resides within Statistics Canada, but that is separate from Statistics Canada. SSO employs thousands of Interviewers across Canada. SSO Interviewers conduct over 2.5 million interviews with Canadians every year. The success of Statistics Canada’s surveys is due in large part to the trust Canadians place in our Interviewers. Statistics Canada’s commitment to Canadians’ confidentiality, privacy and secrecy is the cornerstone of our success with the public. It is central to the work we do.

In addition to hiring candidates to support the operational requirements of Statistical Survey Operations (SSO), we are also looking to hire Interviewers to help fight the spread of Covid-19 by working on the Contact Tracing initiative.

What is contact tracing?

Contact tracing, notification, and follow up is a process that is used to identify, educate and monitor individuals who have had close contact with someone who is infected with a virus. These individuals are at a higher risk of becoming infected and sharing the virus with others. Contact tracing can help individuals who have been in contact with a case of COVID-19 understand their risk and limit further spread of the virus.

Candidates may be offered positions as they are assessed, found qualified, and have confirmed their availability for mandatory training. In order to be considered first it is important to make yourself available for all assessments and training, as well as inform your references ahead of time that we may be contacting them.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.