Information Management / Data Management Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Do you want to join Canada’s Public Service, the largest employer in the country? Are you looking for a career with a great pension, salary and benefits? This opportunity is for you!

At Shared Services Canada (SSC), we deliver digital services to Government of Canada organizations. We provide modern, secure and reliable IT services so federal organizations can deliver digital programs and services that meet Canadians needs. Would you like to help us build our department?

SSC’s Chief Information Office (CIO) focuses on the SSC’s departmental needs by providing desktop and workplace technology services, applications management, IM-IT executive support, information management and data services, as well as Accessibility services to SSC and government departments. We are responsible for establishing and delivering on the department’s digital strategy, while continuously improving the processes, products and digital services we offer.
While empowering the people of SSC with the corporate tools, solutions and technology required to enable enterprise service delivery to departments and Canadians, the CIO team provides individuals across the Government of Canada with Accessibility, Accommodations and Adaptive Computer Technology (AAACT) services.
Would you like to join our branch? Apply now!

Intent of the process

There is currently 4 available job opportunities. If you meet all essential merit criteria, your application will be retained and may be used for any future opportunity.

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A secondary school diploma or an acceptable combination of education, training and/or experience relevant to the position to be staffed.

Degree equivalency

EXPERIENCE
EX1: Recent* experience providing clerical or administrative support services related to information and/or data management program or service.

EX2: Experience in monitoring the quality and/or accuracy of data and/or information.

EX3: Experience in conducting research, preparing preliminary analysis and summaries.

EX4: Recent* experience using Microsoft Office Suite (Word, Excel, Outlook and PowerPoint).

Definition:
* Recent experience refers to experience acquired within the last two (2) years

ABILITIES
AB1: Ability to communicate effectively in writing
AB2: Ability to communicate effectively in oral

PERSONAL SUITABILITY
PS1: Working effectively with others
PS2: Attention to detail
PS3: Dependability
PS4: Initiative

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENTS
You may need to work remotely and sometimes overtime or shift work, but don’t worry, it is great for work life balance!

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:
ED1: Successful completion of two years of an acceptable post-secondary educational program in information Management (IM) or Records Management. Relevant programs of study include but are not limited to: Information and Records Management, Library Science and Archival Studies.

ED2: Successful completion of a degree or an applied degree in any field of study from a recognized post-secondary institution.

Degree equivalency

EXPERIENCE:
EX1: Experience using Microsoft 365 (Teams, Channels and Planner).

EX2. Experience working with an information and/or data management system (such as an Enterprise Document Repository System) to conduct searches and retrieve data or information.

EX3. Experience working with analytics tools, such as Power BI, SAS VA, SAS Viya, and/or Thoughtspot.

EX4. Experience in participating on project teams and/or in working groups.

EX5. Experience supporting the dissemination and clarifying information and/or data management policies, standards, procedures and/or systems.

EX6. Experience coordinating litigation holds.

Conditions of employment

Reliability Status security clearance - Secret Security Clearance
You will need to pass a government security check which may include a criminal record check, fingerprint collection and credit check. Once you pass, you will be authorized to work with us!

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.