Advisor, Change Management

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Job Description

The IITB is powered by the innovative thinking of over 2000 employees to provide efficient, reliable and secure information and technology services to Employment and Social Development Canada offices from coast to coast. As a Change Management Advisor in the Change Management and Communications Division, you are part of a team that helps IITB leaders and project managers navigate the "human side of change". Our team is focused on initiatives led by IITB that have a visible impact on ESDC employees and that require them to change their behaviour, habits or skills to make the change successful. Change Management and Communications comprises a multidisciplinary team of specialists in communications and employee engagement, data analysis, adult learning and change management working together to provide:

• Change management assessments, strategies and plans;
• Communications and training plans, products and advice;
• Virtual/digital support for employee engagement; and,
• User experience research, analysis and behaviour measurement.

Our team is currently in a renewal phase. We are looking for dynamic professionals to help us deliver on existing priorities, modernize existing practices and introduce new change management services. In this strategic position, you will be responsible for important, high-profile assignments. Although you will not manage a team, you may be called upon to lead a project or working group.

What if you require accommodation?

We are committed to providing an inclusive, obstacle-free work environment starting with the hiring process. If you require accommodation measures at any stage of the assessment process, please contact . All accommodation-related information will be kept confidential.

Intent of the process

A pool of partially qualified candidates will be established to staff similar positions at Employment and Social Development Canada with various tenures, various linguistic requirements and/or various conditions of employment and/orvarious locations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

What are we looking for?

• Secondary school diploma or employer-approved alternatives
• Experience in providing strategic advice and recommendations on communications plans and strategies.
• Experience in writing communications products.
• Experience in designing employee or stakeholder engagement activities.

Degree equivalency

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:

• Experience in providing structured change management services.
• Experience in designing and implementing on-the-job training.
• Experience in user experience research.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual Imperative (BBB/BBB)

Try our self-assessment (https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html) test to give you an idea of the level you could attain on the official test.

Information on language requirements

We are looking for candidates who can, minimally:

• Synthesize information from different sources.
• Work under pressure.
• Foster client relationships.
• Communicate effectively in writing.
• Communicate effectively orally.
• Think analytically.
• Pay attention to detail.
• Demonstrate good judgment.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Assessment
A variety of assessment tools may be used to assess applicants, such as: written tests, skill tests, situational tests, oral interviews, simulations, presentations, role plays, work samples, performance evaluations, and/or reference checks, and/or personal/direct knowledge of candidates’ qualifications by assessment board members. Some assessment tools may be administered electronically and others, in person.

Please note that assessors may select candidates for the next screening round based on asset qualifications, scores obtained, top-down or randomly.

Essential qualifications listed in the advertisement are mandatory. An applicant may be appointed to the position whether or not they have all of the qualifications identified as assets. However, meeting these criteria is desirable: They could be the deciding factor in selecting the person appointed to the position. If the number of applicants who meet the essential qualifications is the same as the number of vacant positions, the manager may decide not to assess some or all of the asset qualifications.

A passing mark will be established for each qualification assessed. However, a passing mark is no guarantee that an applicant will be appointed to the position or referred to the next stage of the assessment process. A cut-off could be determined or a top-down approach applied if a sufficient number of candidates is available to meet immediate and anticipated needs.

All information gathered during the selection process, from submission of the application to the end of the process, may be used for applicant assessment purposes.

Travel Status – Travel Expenses
Please note that you will not be considered on travel status/government business, and that travel costs will not be reimbursed. Therefore, you will be responsible for travel costs.

Proof of Education
You must provide proof of your education.

Applicants with foreign credentials must provide proof of equivalency in Canada.

Applicants must pay all applicable fees. Certificates and/or diplomas obtained abroad must be assessed against educational standards in Canada. The federal Public Service will accept any degree obtained abroad on the condition that the degree in question meets Canadian standards as determined by a recognized degree evaluation service.

The Canadian Information Centre for International Credentials (CICIC) assists individuals who wish to obtain an assessment of their academic or professional credentials by referring them to the appropriate resources.

You can visit the CICIC website at: https://www.cicic.ca/2/home.canada?

This website has links to a number of Canadian organizations that offer equivalency assessment services.

Original degrees or certified transcripts may be required. If so, they must be provided. Your application will not be accepted without the required documents. You could be disqualified from the process unless you submit a Canadian equivalency.

Communication
No acknowledgment of receipt of the application will be sent.

PLEASE NOTE: We will contact candidates by email for screening or assessment purposes. It is imperative that you provide a valid email address that accepts emails from unknown senders (which some email systems block). We strongly encourage applicants to check their electronic mailbox regularly. You are entirely responsible for notifying us of any change in your contact information.

Official Languages – Bilingual Positions
Candidates are entitled to participate in the appointment process in the official language of their choice. Candidates will be required to specify in their online application their language preference for: a) correspondence, b) written exams and c) interviews.

To be considered for a bilingual imperative position, you must be prepared to undergo second language proficiency testing OR you must already have your second language proficiency test results (proof required).

If you have taken the Public Service Commission’s second language proficiency assessment, you can request a copy of your results at the following website: https://www.canada.ca/en/public-service-commission/organization/about-us/contact-us.html

For more information about second language testing, please visit the following website: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html.

You can complete an optional self-assessment of your writing skills in your second official language before submitting your application.
https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html.

Other information

Assignments, secondments and acting appointments are temporary resourcing options. You must have the approval of your substantive position supervisor before an offer can be made.

What do you need to know about diversity and accommodation?

Employment and Social Development Canada is committed to employment equity. To build a representative workforce, the selection process could be limited to candidates who self-identify as members of one or more of the following employment equity groups: women, Indigenous persons, persons with disabilities or visible minorities.

If you are selected to move on to the next step in the process, please notify the person who contacts you of any accommodation that you may require during the selection process.

The Public Service of Canada is committed to building a skilled workforce that represents the diversity of the Canadian population. It therefore promotes employment equity and encourages you to voluntarily self-identify in your application whether you are a woman, Indigenous person, person with a disability, or member of a visible minority.

The Public Service of Canada is also committed to developing inclusive, obstacle-free selection processes and work environments. If you are contacted about a job opportunity or for testing, please inform the representative of the Public Service Commission or the organization, in a timely manner, of your accommodation needs to ensure that you are assessed fairly and equitably. All information received concerning accommodation will remain confidential.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.