Citizenship & Immigration Job Opportunities - Inventory

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

》Why join IRCC?

Come join a team of people who are dedicated to building a stronger and better Canada. Our work helps to reunite families and protect displaced and persecuted people, while attracting top talent from across the globe to contribute to our economy. Whether we are working on temporary entry, permanent residency, citizenship, passports, or the many internal services that enable our work, we are helping to shape the welcoming, diverse, and prosperous country we are today.

》How to apply?

① If you think that you meet the qualifications listed below:
● Click Apply online
● Upload your resume
● Respond to the screening questions
② For tips on how to apply, check out this video:
🎥 http://www.youtube.com/watch?v=0GW7P3g9hhIl

Please note that the list of candidates in this selection process is cross-referenced with the list of candidates in selection process 2021-IMC-IA-34796 (A,B,C,D,E). Candidates will only be assessed under one of these selection processes.

Public Service Employees from other government departments may be asked to provide proof that your home department will release you for secondment or acting appointments prior to assessment.

Random selection* may be used to identify which applicants will be assessed from this inventory. You will find more information about random selection in "Other information".

Duties

》What will you be doing?

In this role you will be providing support in key functional areas including reviewing, processing, and assessing applications to determine if clients are eligible for citizenship, immigration, refugee or settlement programs.

To learn more about our immigration programs and how you will be helping IRCC shape Canada’s future, please visit the link below:
🔗 https://www.canada.ca/en/immigration-refugees-citizenship/services/immigratecanada.
html

Intent of the process

This inventory will be used to establish a partially or fully qualified pool of candidates within Immigration, Refugees & Citizenship Canada which may be used to staff positions at the PM-03 level or equivalent with various linguistic profiles, various security profiles, various tenures, using various staffing actions across Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or employer-approved alternatives*

*The employer-approved alternatives to a secondary school diploma are:
1. A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
2. An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
1. Significant* experience in making recommendations or decisions that require the assessment of criteria against applicable policies, legislation, guidelines and/or regulations.

2. Significant* experience in delivering client services or programs that requires providing information or explanation to business partners, stakeholders or the general public.

* "Significant experience" is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately 12 months on a full-time basis.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

★THE FOLLOWING QUALIFICATIONS MAY BE DEEMED AS ESSENTIAL OR ASSET QUALIFICATIONS★

Depending on the position being staffed, the hiring manager may deem one or more of the following qualifications to be an essential qualification "must have" or as an asset qualification "nice to have." In cases where an asset is deemed to be “essential” only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered. This does not mean that you must meet all of the following qualifications. Please answer yes only to those that apply.

If you have any questions, contact us at the email address listed below.

★EDUCATION★

Diploma or degree from a recognized post-secondary institution.

Degree equivalency

★EXPERIENCE★

1. Experience working in the Global Case Management System (GCMS).
2. Experience in making decisions that require the application and interpretation of the Immigration and Refugee Protection Act (IRPA) and/or related Regulations (IRPR).
3. Experience in making decisions that require the application and interpretation of the Citizenship Act and/or related Regulations.
4. Experience in making decisions that require the application and interpretation of the Canadian Passport Order.
5. Experience in training or coaching employees.
6. Experience in leading or supervising a team or a working group.
7. Experience in Grants and Contributions program delivery.
8. Experience in preparing written material such as briefing notes, communication .products, presentations or correspondence.
9. Experience conducting investigations and/or interviews to identify, analyze and interpret issues, trends, patterns or associated risks.
10. Experience preparing statistical reports using a computerized system or program such as Microsoft Excel, SAP, etc.
11. Experience with project management.
12. Experience in stakeholder engagement with community agencies, non-profit organizations, government and/or for-profit entities.
13. Experience in supporting or leading policy development.
14. Experience providing Information Management (IM) support and guidance, records management services and/or IM training to internal clients.
15. Experience in compiling and synthesizing data for review by senior advisors, management, or internal or external audiences.
16. Experience drafting and updating instructional materials which are shared with internal and external stakeholders on behalf of the department or organization.
17. Experience in providing advice and guidance on citizenship or passport matters to various stakeholders in an operational environment.
18. Experience working with eMedical.
19. Experience working with Visio.
20. Experience in participating on an innovation/transformation team.
21. Experience working in the Grants and Contributions System.
22. Experience working at Immigration Refugees and Citizenship Canada.

ORGANIZATIONAL NEEDS

In support of achieving a diversified workforce, preference may be given to candidates self-identifying as belonging to an Employment Equity group: Persons with a Disability; Visible Minorities, Women or Aboriginal persons.

OPERATIONAL REQUIREMENTS

Some positions may require one or more of the following:
● Availability, willingness and ability to travel as required
● Availability, willingness and ability to work overtime as required including weekends and statutory holidays
● Availability, willingness and ability to work off-site as required
● Availability, willingness and ability to work flexible hours

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
English or French Essential
Bilingual Imperative (BBB/BBB, BBC/BBC, CBC/CBC, CCC/CCC)

Information on language requirements

COMPETENCIES & PERSONAL SUITABILITY

1. Adaptability and Flexibility
2. Decisiveness
3. Judgement/Analytical Thinking
4. Values and Ethics*
5. Effective Interactive Communication (written and oral)*
6. Dependability

*Note: Written component of Effective Interactive Communication and Values and Ethics to be assessed through candidates’ online application and/or email communications.

IRCC Behavioural and Technical Competency Dictionary:
https://www.canada.ca/en/immigration-refugees-citizenship/corporate/careers/job-opportunities/competency-dictionary.html

The following may be applied / assessed at a later date (may be needed for the job)

COMPETENCIES

Depending on the position being staffed, the hiring manager may deem one or more of the following competencies to be an essential qualification "must have". In cases where an asset is deemed to be “essential” only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered

Planning and Organizing
Cooperation and Collaboration
Focus on Quality and Detail

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. Security: Reliability Status or Secret Clearance.
2. Some positions may require one or more of the following:
● Availability, willingness and ability to work in a 24/7 environment
● Availability, willingness and ability to work overtime as required including weekends and statutory holidays.
● A valid Driver’s License, within the limits of Treasury Board Secretariat travel guidelines.
● Successful completion of the mandatory IRCC learning program for Citizenship, Immigration and Integration within a timeframe specified by the department.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be required to acknowledge through their application that they have read and understood IRCC's Confidentiality Agreement in order to be referred for assessment.

Only on-line applications received via the Jobs GC site will be accepted. Persons with disabilities preventing them from applying on-line are asked to contact Human Resources at .

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and to update this information as required throughout the life of this selection process. Candidates should include an email address that accepts email from unknown users (some email systems block these types of email).

Candidates should provide on their application an email address that they can access at any time. Absence from the office will not be accepted as an excuse for missing email communications or deadlines if using a work email address.

Please note that your overall conduct and communications, including e-mail correspondence, throughout the entire process will be used in the assessment of qualifications and competencies.

Candidates must provide proof of education credentials at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at https://www.cicic.ca/2/home.canada

The selection decision(s) may be based on one or more of the following criteria:
• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
• Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
• Depth, breadth, type of work-specific experience.
• Level/degree of one or more competencies/qualifications.

Random Selection Frequently Asked Questions:

1. Some advertisements state that random selection may be used to identify which applicants will be assessed during the appointment process. What is random selection?

Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance at some point during the appointment process, using criteria identified by the hiring organization.

2. How is this sub-sample of applicants determined?

To determine the sub-sample of applicants, the hiring organization identifies the following:
- criteria that candidates must meet; and
- the number of candidates to be selected.

With the assistance of an electronic system that contains information on all applicants, candidates who meet these criteria are identified and the sub-sample is randomly selected from that group. The Public Service Resourcing System - the electronic system used to advertise job opportunities within the Public Service of Canada, and receive and select applications - performs the random selection function.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.