Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications. Note: Written Communication Skills will be assessed throughout application.

The organization will accept applications on-line only. To submit an application on-line, please select the button 'Apply online' below.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Work environment

As an employer of choice for over 22,000 men and women, the RCMP promises a career like no other. With over 140 years of tradition and service, the RCMP is Canada's national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

Applicants are encouraged to apply ONLY if they are willing and able to work in or relocate to Manning, Alberta.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

This process will initially be used to staff one position on an indeterminate basis and to establish a pool of qualified candidates with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment).

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 1

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Knowledge of the local area

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDU - Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*

*Proof of education will be required prior to appointment

Degree equivalency

Ex1 - Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail
Ex2 - Experience in using computer applications including two of the following:
databases, email, spreadsheets or word processing
Ex3 - Experience providing service to internal or external clients / general public, via telephone or in person.

A2 - Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

AEx1 - Experience working in a law enforcement and/or legal environment.
AEx2 - Experience liaising with court representatives or officials, or preparing court disclosure packages.
AEx3 - Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.

Knowledge of the local area

OPERATIONAL REQUIREMENT

O1 - Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

O2 - Willingness and ability to work overtime, as required.

O3 - Willingness and ability to obtain and maintain a valid Class 5 driver’s licence.

O4 - Willingness and ability to occasionally travel for work or training purposes using various modes of transportation including small aircraft.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

A1 - Ability to communicate effectively orally.
A3 - Ability to work in a stressful environment
A4 - Ability to deal effectively with police situations
A5 - Ability to prioritize work to meet deadlines.

PS1 - Attention to Detail
PS2 - Thinking things through
PS3 - Working effectively with others
PS4 - Showing initiative and being action-oriented
PS5 - Dependability

Conditions of employment

Reliability Status security clearance - Those selected must meet and maintain the above condition of employment throughout their employment.

N.B. Interested persons must meet each essential qualification to be appointed to the position. However, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for assessments and issuing results).

Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Assessments comprise of exams, interviews and references.

You may be assessed using one (1) or more of the following tools: written exam, interview and/or reference checks.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.