IM/IT Manager Positions (CS 04)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Have a look at the streams below. Sound like you? Scroll up and click "Apply online".
Stream 1: Planning: IT Business Analyst/IT Project Management
Stream 2: Enterprise Architecture
Stream 3: IT Security, Cybersecurity, Information Security
Stream 4: Infrastructure/Operations
Stream 5: Application Development
Stream 6: Database & Data Administration
Stream 7: IT Business Line – Support Services
Stream 8: Other IM-IT such as but not limited to:
Application Testing/Quality Assurance
Data Science/Analysis
Information Management

Additional qualifications may be required for some positions and you may be contacted and asked to submit information or to be further assessed.

Work environment

Job opportunities with the Department of National Defence (DND) can benefit you and your career in a number of ways as well as offer you valuable experience in a large and complex department. Join us today!

In all areas of our business, each one of us has a role in supporting the Canadian Armed Forces (CAF) in operations. As a civilian employee, you will be an essential part of the Defence Team. The department fosters a work environment where employees have opportunities to grow, to learn, to progress in their careers and have job satisfaction over the long-term.

Together, DND and the Canadian Armed Forces (CAF) create the largest, most complex organization in Canada. DND's role is to provide services and support to the CAF in their operations and missions at home and abroad. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security and stability efforts.

Intent of the process

This process may be used by the Department of National Defence to establish a pool of partially qualified candidates. It may be used to staff similar positions with various employment tenures, language profiles, security requirements, and conditions of employment. Please note that candidates may be required to pass further assessment in order to meet qualifications specific to the position to be staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum) "Tell us what stream or streams you applying for and how your education and experience would contribute to DND. Clear and concrete examples are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered for this position. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview. In order to facilitate this process, you may wish to start your submissions with a sentence similar to: “A clear and concrete example of a situation where I did X is a situation which occurred on Y date and my role in this activity was to...”. Resumes will be used as a secondary source of information and strictly to validate the concrete examples you will have described."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

Additional qualifications may be required for some positions and you may be contacted and asked to submit information or to be further assessed.

EX1. Significant* experience providing strategic advice and recommendations on IM/IT issues to senior management (Director Level/private sector equivalent or above).
EX2. Significant* experience in managing complex** IM/IT projects or initiatives through various stages of project or system development lifecycle.
EX3. Significant* experience identifying key issues, organizing and comparing aspects of the issues, and reaching logical conclusions and recommendations.
EX4. Experience managing and supervising personnel including the management of day to day activities, performance management and leave approval.


*Significant is defined as the depth and breadth of experience normally associated with having performed a broad range of complex related activities for approximately three (3) years.

Complex** to an initiative involving a large number of stakeholders with diverse interests and more than one process, data or technology change.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Occupational certification: Various requirements depending upon the positions to be staffed. Professional certification or diploma relevant to the stream for which you are applying.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual-imperative BBB/BBB or CBC/CBC, English or French essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results

The following may be applied / assessed at a later date (may be needed for the job)

Depending on the position being staffed, any of the qualifications below may be deemed as essential requirements.

Additional qualifications may be required for some positions and you may be contacted and asked to submit information or to be further assessed.

EXPERIENCE

Experience working in a military environment.
Experience in managing financial resources in areas such as Service Level Agreement, budgeting, cost, resource estimating or recovery.
Experience establishing partnerships and collaborating with clients or stakeholders.
Other relevant experience depending upon the position to be staffed.

ABILITIES

Ability to develop IT plans and strategies.
Ability to analyze complex issues, formulate options and make recommendations to senior
management (Director Level/private sector equivalent or above).
Ability to build consensus among various stakeholders.
Ability to manage multiple priorities in a rapidly evolving environment.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

Depending upon the position to be staffed one or more may apply or be added.

- Willing and able to travel within the service area as required.
- Willing and able to travel outside the service area, possibly overnight, as required.
- Willing and able to work extended hours on short notice as required.
- Willing and able to adjust work schedule to meet operational requirements as required.
- Willing and able to provide after-hours, on call services as required.
- Willing and able to work overtime as required, possibly on short notice.
- Willing and able to attend employer directed training as required.

Conditions of employment

Security: various
Reliability, Secret, Top Secret

Depending upon the position to be staffed one or more may apply or be added.

- Willing and able to travel within the service area as required.
- Willing and able to travel outside the service area, possibly overnight, as required.
- Willing and able to work extended hours on short notice as required.
- Willing and able to adjust work schedule to meet operational requirements as required.
- Willing and able to provide after-hours, on call services as required.
- Willing and able to work overtime as required, possibly on short notice.
- Willing and able to attend employer directed training as required

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.
Assessment: You may be assessed using one or more of the following tools: application, interview(s), role play scenarios, performance appraisals, reference checks and interactions with internal staff during the process and personal knowledge. Top down selection may be used during any stage of the selection process.
Appointment decisions may be based on one or more of the following criteria:
- Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
- Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
- Depth, breadth, type of work-specific experience;
- Level/degree of one or more competencies/qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.