Administrative Services Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

When answering questions, it is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

Intent of the process

This process will initially be used to staff one full-time position on an indeterminate (permanent) basis, and create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. permanent or temporary) within the Royal Canadian Mounted Police.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Furthermore, CM staffing transactions resulting from this process will be administered in accordance with the Onboarding Transition Phase until deeming day.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and/or experience.±

±Proof of education and/or training will be required prior to appointment.

Degree equivalency

Minimum 2 years of experience providing and coordinating a full range of administrative support services*** to a team or a manager.

***Administrative support services could include duties such as managing someone else’s daily schedule, planning and/or coordinating meetings, preparing and/or coordinating incoming/outgoing correspondence, maintaining electronic and hard copy file systems, taking meeting minutes, etc.

Experience in using spreadsheet software, an electronic mail system and a word processing system.

Experience in providing service to clients by telephone, in person or in writing.

Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience in the provision of administrative, financial and operational support services in a police environment.

*Recent and **significant experience supervising employees, including monitoring performance and assigning work.

* “Recent experience” means performance of duties within approximately the last 24 months.
** “Significant experience” means the depth of experience normally associated with the performance of duties on a continuous basis for approximately 24 months.

Experience using a financial management system

Experience in maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB).

Willingness and ability to work overtime, as required.

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

Willingness and ability to obtain and maintain a valid driver’s license.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Ability to communicate effectively orally.
Ability to supervise.
Ability to develop others
Ability to prioritize work to meet deadlines
Ability to work in a stressful environment

Demonstrates integrity and respect
Thinking things through
Works effectively with others
Showing initiative and being action-oriented
Dependability

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume management strategies may be used.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.