Detachment Services Assistant

Update: AMENDMENT: The education requirement was updated on October 22, 2020. If you have already submitted your application, please ensure your application clearly demonstrates how you meet this updated requirement prior to the closing date.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the person below.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Any or all of the asset qualifications may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

Working with the Vanderhoof RCMP, you will experience meaningful work and have a real impact on the daily operations as well as job satisfaction knowing you are making a real difference. This opportunity is located in a law enforcement environment which includes regular contact with uniformed and armed police officers. If you wish to provide administrative support to the Vanderhoof RCMP, please submit your application!

Intent of the process

The anticipated intent/result of this process is to indeterminately staff (on a full time basis) one position.

A qualified group of candidates may be identified and may be used to staff future permanent vacancies.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL QUALIFICATIONS
Education:
A secondary school diploma or a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma.

Degree equivalency

Experience:
1. Recent experience in performing clerical duties, such as filing, processing mail, reception, etc.
2. Experience with hard copy and electronic file management.
3. Recent experience using a variety of software, including word processing and spreadsheet (such as WordPerfect or Word and Excel) in a work setting.

“Recent” means experience obtained over approximately the last 2 years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities and Skills:
1. Ability to follow instructions.
2. Ability to deal effectively with challenging situations and enquiries.
3. Ability to prioritize.
4. Ability to communicate effectively orally.
5. Ability to communicate effectively in writing.
6. Ability to transcribe audio statements with digital equipment in English.
7. Ability to work as part of a team.
8. Ability to perform general clerical duties.
9. Ability to type 40 words per minute

Personal Suitability:
1. Dependability
2. Initiative
3. Attention to Detail
4. Judgment
5. Tolerance for Stress

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
Education:
Completion of a course of study in office administration (for example, administrative assistant certificate or diploma).

Degree equivalency

Experience:
1. Experience in providing administrative or operational support in a policing environment
2. Experience using police computer applications and programs such as PRIME, CPIC, JUSTIN and TEAM
3. Experience in transcribing audio recordings in English.

Conditions of employment

- Enhanced Reliability Status
- Willingness and ability to work overtime as required
- Willingness and ability to travel as required

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 18 months and may be extended.

An external test may be administered for assessment purposes.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

This process and the resulting pool will only be used to staff positions in the RCMP.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.