Detachment Services Clerk

SELECTION PROCESS CANCELLED

We regret to inform you that this job opportunity has been cancelled.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, ONLY ON-LINE APPLICATIONS WILL BE ACCEPTED.

To submit an application on-line, please select the button "Apply Online" below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Please note that it is not sufficient to only state that you meet the experience qualification, rather you must provide concrete examples. When describing your experience for each factor, describe or list specifically what activities you have done that would sufficiently demonstrate how recent and how extensive your experience is.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Your resume may be used as a secondary source of information and must accurately reflect your employment history and support your qualifications.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Proof of your Canadian Citizenship will be requested and must be provided during the selection process. The original of one of the following documents must be provided for verification:
• Birth Certificate
• Valid Canadian passport
• Citizenship Card
• Certificates of Retention
• Citizenship Certificate
• Naturalization certificates (issued prior to 01/01/1947)
• Registration of Birth Abroad certificates (issued between 01/01/1947 and 02/14/1977)

If the name identified on the above documents is different than your current legal name, please also provide proof of name change.

Duties

This position will be assisting with in-person, phone and email requests from members of the public. They will also be assisting with processing operational and administrative files, including the use of PRIME (Police Records Information Management Environment), CPIC (Canadian Police Information Centre) and JUSTIN (Justice Information System).

Work environment

This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Intent of the process

The intent of this process is to staff one permanent position on a part-time basis (22.5 hours per week).

A qualified group of candidates may be identified and may be used to staff
future permanent or temporary vacancies in similar or lower-level positions.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE:
- Recent* and significant** experience in providing administrative support services.
- Experience in using word processing software, such as Microsoft Word.
- Experience in responding to in-person, telephone or email enquiries from the public.

*Recent means experience gained within approximately the last 12 months.
**Significant means a depth and breadth of experience normally associated with performance of duties on a continual basis over a period of approximately 12 to 24 months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- Experience in PRIME (Police Records Information Management Environment).
- Experience in JUSTIN (Justice Information System) and BC Provincial Court processes.
- Experience in processing traffic tickets and using TSMIT (Traffic Services Management Information Tool).
- Experience in CPIC (Canadian Police Information Centre).

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
- Knowledge of general office practices and procedures, including physical and electronic file management.

ABILITIES & SKILLS:
- Ability to plan and organize workload.
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to use reasoning skills to solve problems.
- Ability to diffuse difficult and/or hostile situations.

PERSONAL SUITABILITY:
- Effective Interpersonal Skills
- Dependability
- Thoroughness
- Initiative
- Integrity

Conditions of employment

Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

Written test(s) may be administered.

Interviews may be conducted.

Reference checks may be conducted.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent; we will only contact those who are being considered further.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Indeterminate employees at the same group and level or equivalent will be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.