Integrity Services Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*****APPLICANTS WHO HAVE ALREADY APPPLIED TO THE 2020-CSD-EA-QC-0099581 SELECTION PROCESS DO NOT HAVE TO RE-APPLY. YOUR APPLICATION WILL BE TRANSFERRED TO THIS PROCESS.*****

Individuals requiring accommodation who are unable to apply online are asked to communicate with the GD box at the following address:

** IMPORTANT: The employee will have to follow and pass the training program, Private Security Investigation provided virtually by a recognized college institution. This training will be paid and given during working hours. Successful completion of this training grants an Attestation of Collegial Studies (ACS) and will be an asset for continued employment.

In order to minimize the current risks related to COVID-19, our tests and interviews may be conducted remotely. The situation will be reviewed as the pandemic evolves.

Contacts:

Duties

As an Integrity Services Officer, you will conduct straightforward investigations to prevent, detect and deter fraud and abuse of programs managed by the Department. Your analytical ability, judgment and communication skills will be put to good use. You will be part of a strong and innovative team that has been constantly evolving since its inception. The activities to be carried out in the course of your duties will lead you to, among other things:

- Conducting fact-finding and non-complex investigations/interviews within designated authorities and referring potential prosecution files, complex cases and investigations requiring an outside visit to a PM-02 or PM-03 Investigator or Payment Services Officer;
- Applying the provisions of sections of the Act, as set out in the delegation mechanism, to render decisions on non-complex cases in accordance with clearly established procedures and guidelines; and
- Facilitate information sessions in person and virtually with claimants to inform them of their rights and obligations related to their situation.
- Conduct investigations of citizens and employers to ensure that they respect their obligations and comply with legal requirements.
- Analyze documents, conduct telephone interviews, identify cases of fraud, and make recommendations for corrective action required.
- Prevent fraud through your various awareness actions on a daily basis.

Work environment

Why work for one company when you can work for an entire country?

At EDSC, we are committed to creating a positive and dynamic environment that supports employees' career aspirations and allows them to use their new ideas and perspectives to make a difference and to excel.

If you enjoy making a social difference and enjoy a wide range of job flexibility, this opportunity is for you!

You will have the opportunity to work at an attractive salary ranging from $51,538 to $57,643.

You will also be able to take advantage of a benefits program (public service health and dental plans) for you and your family, a pension plan and an employee and family assistance services program.

Intent of the process

In order to be considered for the next steps in the evaluation process, you must provide complete answers to the screening questions. Please proceed as follows:

- Indicate the name of the employer where the experience was gained.
- Indicate the period of time during which you held the position (Month/Year to Month/Year).
- Indicate the title of the position held.
- Provide concrete and specific examples of what you were doing that demonstrate how the experience was gained.
* Avoid referring us to your resume, as it serves only as a secondary source of information.

The initial intention is to create a pool of qualified candidates to fill positions within the Integrity Services Directorate. The pool could also be used to fill similar positions within Service Canada - Quebec Region. The duration of the opportunity and the linguistic profile could vary depending on the position and operational needs. This process could be conducted in conjunction with other selection processes to fill similar positions within the Quebec Region. For all common essential qualifications, the same assessment tools could be used and the results could be transferable. A separate pool of qualified candidates will be created for each process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION :

A high school diploma OR employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a high school diploma; or an acceptable combination of education, training and/or experience).

Education: You must clearly indicate your level of education. Proof of education will be required at the assessment stage of the selection process.

Foreign Education: Applicants with foreign credentials must provide proof of their equivalency in Canada. For more information, visit the Canadian Information Centre for International Credentials at www.cicdi.ca.

Degree equivalency

EXPERIENCE:

Recent experience* in providing services or programs to the general public, including obtaining and communicating information that requires explanation or clarification.

*Recent experience is defined as experience within the last 5 years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- French essential
- Bilingual Imperative - BBB / BBB

Language requirements may vary depending on the position to be staffed and operational needs.

Please indicate in your application whether you wish to be considered for unilingual French or bilingual positions. For more information, please visit: https://www.canada.ca/fr/commission-fonction public/services/language evaluation/second-language assessment/self-assessment.html and the link below.

Information on language requirements

COMPETENCIES:

- Oral Communication
- Written communication
- Reasoning
- Attention to detail
- Collection of diagnostic data
- Client-focused attitude
- Openness to others
- Reliability

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION-ASSET:

• ACS Success Story - ACS Investigation in Private security

• Obtaining an investigation permit issued by the Private Security Office (PSO) in accordance with the success of the microprogram in the field of investigation and private security.

EXPERIENCE-ASSET :

- Recent experience* in conducting client interviews.

- Recent experience* in making presentations to various stakeholders or groups of people.

- Recent experience* in conducting investigations

*Recent experience means experience acquired within the last 5 years. Your experience will be evaluated according to the complexity and scope of the examples you provide. Experience may have been gained through education, work and volunteer work.

PERSONAL QUALITIES :

- Positive attitude to change

- Ability to manage stress

ORGANIZATIONAL NEEDS :

At Employment and Social Development Canada, diversity is our strength. If you are a woman, an Aboriginal person, a person with a disability or a visible minority and wish to bring different perspectives and points of view, complete the Employment Equity (EE) section of your application to let us know. Members of these EE groups may be appointed to ensure that our workforce is inclusive and representative of the Canadian population we serve.

Information on employment equity

OPERATIONAL REQUIREMENT:

Willingness and ability to work overtime when required.

Conditions of employment

Reliability Status security clearance - For some positions, an enhanced security clearance may be required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will only accept applications submitted online via jobs.gc.ca. To submit your application online, select "Apply" below.

In order to be able to manage the number of applicants, the selection could choose to use a top-down, random or bottom-up selection. Any other additional qualifications such as "other qualifications" to determine the number of applicants who will proceed to the next assessment stage.

- Our messages will be sent to you from the following e-mail address: . Please make the necessary arrangements to receive them.
- Candidates have the right to participate in the nomination process in the official language of their choice.

The Public Service of Canada is also committed to inclusive, barrier-free selection processes and workplaces. If we contact you about an employment opportunity or for exams, please advise, in a timely manner, of your needs for which accommodations must be made to allow you a fair and equitable assessment. The information received regarding accommodation will be treated confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.