Census Operators (NCR)

Update: ***Thank you to all that have applied and to those who have an application in progress. Please note that we have amended the closing date of the hiring process for February 7th, 2021. We highly encourage you to submit your application before the new deadline.***

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies for the 2021 Census. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

This inventory will be used to staff positions of various durations between April and August 2021. Various shift schedules; Full-time positions (37.5 hours/week).

The first assessment wave will begin in NOVEMBER 2020. We encourage you to APPLY NOW, as candidates currently in the inventory will be considered for the first wave of assessments. The inventory will be used on an as required basis.

Statistics Act Employees (StatAct) are not subject to the Public Service Employment Act (PSEA) and Statistics Canada handles its own recruitment.

In your PSRS questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) will be used to evaluate the essential qualifications.

Candidates who meet all of the essential qualifications and who have indicated that they are interested in working at both locations will be appointed based on requirements, meaning they could be hired in either location.

REFERENCES
Provide two references who have supervised your work or know of your work and to whom we may refer in confidence.

Duties

DATA OPERATIONS CENTER:

The Data Operations Centre (DOC) is responsible for the management of all processing operations (receipt and registration of all questionnaires, document preparation, scanning, data capture, editing and coding) for the 2021 Census of Population and the 2021 Census of Agriculture.

ONSITE WORK:
Employees at this location will be performing one or more of the following tasks:

• Receipt and Registration: Track and register all questionnaires as they arrive
• Document Preparation: Prepare documents for scanning
• Scanning: Scan questionnaires using high-speed scanners and imaging systems

TELEWORK:
The employees working remotely will be assigned one or more of the following tasks:

• Census Help Line: Answer telephone inquiries pertaining to the census, process respondent requests for further action and assist callers in completing their questionnaire
• Capture: Capture data from questionnaires into the processing system (data entry)
• Edits: Using built-in tools, perform edits of data in preparation for the next processing phase
• Coding: Transform written responses into numeric codes using reference files.

Work environment

When you work for the Census, you work in a dynamic environment and gain valuable work experience at one of the top statistical agencies in the world. Statistics Canada has won National Capital Region’s Top Employers Award for 2019 and is one of the Canada’s Top Employers for Young Professionals. Employees are proud to work at Statistics Canada, a reputable statistical agency recognized worldwide for maintaining high quality data and information for Canadians. The Census is vital to our country and you could be part of it!

Intent of the process

Statistics Canada is now hiring for the Data Operations Centre in the National Capital Region. Approximately 1,000 temporary employees are needed to fill Processing Operators positions, between April and August 2021. These jobs are a great opportunity to gain experience and to learn more about the Census of Population and Census of Agriculture.

A pool of qualified candidates may be established from this inventory and may be used to staff similar positions within Statistics Canada across Canada with various tenures, linguistic profiles, operational requirements and conditions of employment.

Additional qualifications may be required by the hiring manager(s). Applicants will be provided the opportunity to submit information or be assessed in relation to any additional qualifications that may be applied.

Positions to be filled: 1000

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience

Degree equivalency

ABILITIES

• Ability to communicate in writing

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

COMPETENCIES
• Dependability
• Integrity
• Initiative

ABILITIES

• Ability to work and collaborate in a team environment
• Ability to adapt to changing priorities and respect deadlines
• Ability to follow instructions
• Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION ASSET

Successful completion of High School Education and/or Post-Secondary Education

Degree equivalency

EXPERIENCE ASSET

• Experience in the use of Microsoft Office applications (e.g. Outlook, Word, Excel) or similar software;
• Experience in working remotely;
• Experience in providing services to the public (e.g. Call Centre, or Service Desk or customer service);
• Experience in data entry or processing activities;
• Experience in coding using classification systems;
• Experience in using professional imaging equipment such as high-speed scanners;
• Experience working in a government environment;
• Experience working on a previous census;
• Experience in agriculture (lived or worked on a farm or formal education in agriculture or worked on a Census of Agriculture);
• Working ability in a language other than English or French.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Candidates must:
• be 18 years of age or over;
• receive a reliability status security clearance;
• provide proof that they are a Canadian citizen or permanent resident, or possess a valid work permit from Citizenship and Immigration Canada.

CONDITIONS OF EMPLOYMENT SPECIFIC TO ASSIGNED ONSITE WORK POSITIONS:
• Willing and able to work at the onsite location;
• Able and willing to work day and/or evenings Monday to Friday
- 7:00-15:00 or 15:30-23:30.

CONDITIONS OF EMPLOYMENT SPECIFIC TO ASSIGNED REMOTE WORK POSITIONS:

In these positions, you will be required to work exclusively from home and will be considered an employee working from home. You will therefore not have a physical workplace and the following conditions of employment have become a requirement of the position.

• Carry out the duties associated with this position from your home as required;
• Cover all costs related to the maintenance of your home and its associated use;
• Ensure you can work from a location within your home that is secure, and safe from hazards that may cause injury. A secure location is one that is not in a public space and that is not surrounded by anyone who could see your screen or documents, or could overhear your conversation, unless they have the need to know;
• Access to reliable broadband internet at your place of residence;
• Able and willing to work an 8hr shift between the following hours, days, evenings and weekends
- Monday to Friday; 6:15-23:00
- Saturday to Wednesday; 6:45-19:30.

The above conditions of employment must be met before an appointment is made. All costs associated with meeting the conditions of employment are the candidate’s responsibility. Candidates must meet and maintain the above conditions of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Approximately 30% of positions will be located at the Data Operations Centre, 200 de la Technologie Blvd, Gatineau (Qc) with 70% of positions to be carried out exclusively from a place of residence.
• Willingness to work overtime and at times on short notice;
• No vacation will be permitted during the period of April to August 2021;
• Employees are responsible for organizing their own transportation to the Data Operations Centre where free parking will be provided.

Interviews may be conducted.

A written exam may be administered.

Reference checks may be conducted.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidates' responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.
ONLY ON-LINE APPLICATIONS WILL BE ACCEPTED.

You must be prepared to provide the original or a certified true copy of your educational credentials.

We thank all those who apply. Only those selected for further consideration will be contacted.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.