Manager, IM/IT Program (Anticipatory)

Update: Amendment to Closing date to 2020-10-13.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**Please note that the IM/IT Program is simultaneously advertising two external CS-04 selection processes: 20-RCM-EA-N-S-NCR-SPSCIO-92158 (Manager) and 20-RCM-EA-N-S-NCR-SPSCIO-92410 (Senior Technical Advisor).

Candidates who apply for both processes will only be assessed once for the common qualifications (for example abilities and competencies) and the results of the assessment will be valid for both CS-04 processes.

Work environment

Your career with the Royal Canadian Mounted Police, Canada’s national police service, will have an impact on the country through preventing crime, enforcing the law, and keeping Canadians and communities safe.

As a digital leader, you will be working in a multi-disciplinary and diverse environment within our RCMP Information Management & Information Technology (IM/IT) Program. We provide a positive, healthy, and supportive space for all employees; through regular forums at Town Halls, free access to fitness facilities, celebration of: Pride Month, Mental Health Awareness, Indigenous events, and more.

The IM/IT Program is engaged in developing and supporting key technologies that will:
• Protect citizens from cyber fraud;
• Disrupt serious and organized crime nationally;
• Support Canada in hosting national events;
• Coordinate investigations for missing people;
• Improve the efficiencies of our forensics program;
• Pursue online predators who exploit children;
• Disrupt organized crime and human trafficking.

There are a broad range of IT positions within the RCMP with varying roles. Examples include: help desk support, application development of policing tools, IT security, radio communication infrastructure, and IT architecture. The RCMP IM/IT Program is responsible for providing the IT tools, services, and solutions for the law enforcement community to fight crime across Canada and internationally. Our employees actively contribute toward supporting police operations and reducing criminality across the country.

As a technology leader, you will be supporting our current technology capabilities while championing new digital solutions that improve policing operations. You will have the opportunity to apply new technologies such as; Artificial Intelligence (AI), Data Analytics, Cloud, User Experience, Research & Development.

Join us now to see where your career will take you within the RCMP!

Intent of the process

The intent of this anticipatory process is to establish a pool of qualified candidates which may be used to staff similar positions in the Information Management/Information Technology (IM/IT) Program within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Depending on the position being staffed, additional qualifications may be required by the hiring manager. Applicants will be provided with the opportunity to submit information relevant to any additional qualifications that may be applied.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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STEP 1: Do you have what it takes? Tell us why by completing the education and experience screening questions
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ESSENTIAL QUALIFICATIONS:

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed OR at the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above.

Degree equivalency

EXPERIENCE
• *Significant experience analyzing IT business or technical requirements, providing advice, options or recommendations to stakeholders or management.

• *Significant experience delivering or supporting IM/IT projects, products or services in one (1) or more of the following disciplines: Application Development, Database Management, Enterprise Architecture, Radio Services or Infrastructure, Operational Systems Support.

• Experience coaching and mentoring others on technical subjects

• *Significant experience managing multidisciplinary teams related to IM/IT services or projects.

• Experience in the management or planning of financial resources

Definition:
*Significant is defined as the depth, breadth and complexity of experience normally acquired by having performed a broad range of various related activities for minimum of three (3) years within the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various linguistic profiles: Bilingual imperative BBB/BBB, Bilingual imperative CBC/CBC

Information on language requirements

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STEP 2: Tell us more about yourself? Candidates who pass the screening stage will be invited to an evaluation of the following abilities and competencies.
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COMPETENCIES
• Collaborate with partners and stakeholders
• Promote Innovation and Guide Change
• Planning and Organizing
• Results Oriented
• Mobilize People

ABILITIES
• Ability to communicate effectively in writing
• Ability to communicate effectively orally
• Ability to analyze technical problems and make sound decisions
• Ability to manage priorities to meet project deadlines
• Ability to supervise a team of resources

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
• Willingness and ability to work overtime as required
• Willingness and ability to work on-call on a rotational basis
• Willingness and ability to work a flexible schedule during major events
• Willingness and ability to travel.

Conditions of employment

Reliability Status security clearance - Reliability and Security:
Various Levels: RCMP Enhanced Reliability Status, RCMP Secret clearance, RCMP Top Secret clearance

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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APPLICATION PROCESS - How to submit
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*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must, therefore be submitted through the jobs.gc.ca site. To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Some of the benefits associated with applying on-line:
• Applicants can create and manage their accounts and apply to job opportunities as long as an internet connection is available.
• Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
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INSTRUCTIONS - When responding to the screening questions, be sure you:
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• Clearly demonstrate how you meet each of the requirements by answering the online questions and provide concrete, specific examples of actions that speak directly to the experience sought.

• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviours expected for each qualification.

• Include when the example took place (month-year to month-year), background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

• Focus on what you did. When referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.

Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.
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ASSESSMENT:
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Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

• A variety of assessment tools may be used in the assessment of candidates, such as: written test, practical test, situational exercise, oral interview, simulation, presentation, role play, work samples, performance appraisals, reference checks, and/or assessment board member personal/direct knowledge of candidates’ qualifications.

• Some assessments may be conducted remotely, including teleconference or videoconference assessments.

• All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidate.

• During the application or assessment process both cheating and plagiarism are considered forms of misconduct and are not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process.

• Based on the position being staffed, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.
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APPPOINTMENT DECISIONS - May be based on one or more of the following criteria:
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• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.

• Matching of the individual's experience or qualifications to the specific duties of the position being staffed.

• Depth, breadth, type of work-specific experience.

• Level/degree of one or more competencies/qualifications.

• The organizational need of restructuring/budgetary constraints

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.
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PROOF OF EDUCATION:
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Candidates must provide proof of education credentials upon request.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency.

Foreign certificates and/or diplomas must be assessed against Canadian education standards. The federal public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, determined by a recognized credential assessment service.

All applicable fees are the responsibility of the candidate and must be paid by the candidate.
The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/. This website provides links to a number of Canadian organizations that provide equivalency assessments.
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COMMUNICATION
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Acknowledgment of receipt of applications will not be sent.

Once the screening of applications has been completed, only candidates proceeding to the next stage will be contacted.

NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes. It is imperative that you provide a valid email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is entirely your responsibility to inform us at all times of any changes regarding your contact information.
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TRAVEL STATUS OR COST
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Please note you will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.
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OFFICIAL LANGUAGES
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Persons are entitled to participate in the appointment process in the official language of their choice. Applicants will be asked to indicate in their on-line application their preferred official language for each of the following: a) correspondence, b) written exam, and c) interview.
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DIVERSITY
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The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.