Information Management Specialist

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

The RCMP Information Management (IM) Section provides IM life cycle management services to E Division Headquarters (HQ) Units and IM advice and guidance services for the management of information to detachments and district offices throughout British Columbia. The main responsibilities of IM include managing RCMP information utilizing both electronic and physical information resources and record management systems, providing IM subject matter expertise to operational clients, and delivering IM educational and training sessions to ensure policy compliance.

IM administers an Information Management program that is both extensive and diverse. With the large client portfolio that IM supports, you will have the opportunity to work with various client groups and be engaged in a dynamic work environment. In the IM section, we strive to further the IM program and support the Division as a team so we highly value individuals who work well with others. The IM Specialist reports directly to the Team Leader of Operational or Administrative Information Management.

Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as job satisfaction while knowing that you are making a real difference. These opportunities are located in a law enforcement environment which includes regular contact with uniformed and armed police officers. If you wish to provide administrative support to the RCMP, please submit your application!

Intent of the process

The immediate need is to staff 1 permanent vacancy.

The result of this selection process will be to create a pool of qualified candidates which may be used to fill future permanent or temporary vacancies.

Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
E1: Experience in use and maintenance of information in physical or electronic file management systems.
E2: Experience providing service to clients or the general public by telephone, in person or in writing.
E3: Experience working in a team environment.
E4: *Recent experience using Microsoft Word and Excel to create and maintain documents.

*Recent experience is defined as the performance of duties within approximately the last 24 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
K1: Knowledge of federal Information Management legislation, policies and best practices.
K2: Knowledge of training development and delivery strategies for adult learning.
K3: Knowledge of the RCMP mandate and structure.
K4: Knowledge of proper lifting techniques.

ABILITIES:
A1: Ability to organize work, set priorities and meet deadlines.
A2: Ability to develop training material and deliver presentations.
A3: Ability to interpret and apply relevant legislation.
A4: Ability to analyze information, problem solve and provide recommendations.
A5: Ability to communicate effectively orally.
A6: Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
PS1: Effective interpersonal skills
PS2: Dependability
PS3: Thoroughness
PS4: Initiative
PS5: Judgment
PS6: Client Service Oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION:
Post-secondary courses or training in the field of Information Management and/or Library Sciences.
Certificate/diploma/degree from a recognized post-secondary institution in a field related to the position.

Degree equivalency

ASSET EXPERIENCE:
Experience in the use of Police Reporting Information Management Environment (PRIME).
Experience working in a records or Information Management environment.
Experience in a regulatory environment.
Experience developing training products using software such as Articulate Storyline or Videoscribe.

OPERATIONAL REQUIREMENTS:
Driver’s License

Conditions of employment

Enhanced Reliability Status
Willingness and ability to travel
Willingness and ability to conduct classroom training

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

This process and the resulting pool will only be used to staff positions in the RCMP.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.