Various AS-05 opportunities (3 Streams)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

IMPORTANT NOTE: Focus on the screening questions and on your résumé.

The information listed in this advertisement is there to help you determine which stream interests you and if these positions fit your background and aspirations, so pay close attention—recruiters review applications with this in mind.

Ensure you answer all the screening questions related to the stream that you want to be considered for. Screening questions and your résumé will be the first pieces of information we’ll see about you, so be sure to highlight your achievements, be clear about your experience and education and be specific about roles you've occupied, projects you’ve worked on.

▻ Recruiters cannot make assumptions about your experience.

The 3 streams are:
Stream 1 – Systems Support
Stream 2 – Strategic Planning and Integrity
Stream 3 – Program Management and Oversight

📢 Your evaluation will begin the moment you apply to the process.

Duties

Below are some of the responsibilities related to each stream:
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Stream 1 – Systems Support
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Testing Support:
• Leading the execution of system testing plans and reporting testing results as part of software implementation or change management processes.

Change Management:
• Leading the impact analyses, tracking, reporting, planning, communicating and prioritizing of changes to the Pension system change management process.

Release Management and Planning:
• Determining release content and identifying production and release schedules.

Business Architecture:
• Defining standards for system changes and proposing interim procedures for workarounds.

Production Support and Training:
• Overseeing the monitoring of general mailboxes and responding to inquiries, requests, and complaints.
• Supervising the execution of scheduled batch jobs and the publishing of monthly production batch schedules.
• Defining and maintaining the training requirements and developing training content related to Pension system changes.

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Stream 2 – Strategic Planning and Integrity
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Strategic Planning:
• Leading and facilitating short and long-term planning initiatives for the Pension Excellence Sector (PES).

Benchmarking:
• Using benchmarking studies and internal business intelligence to identify opportunities for performance improvements within the PES.

Costing Submission:
• Leading the preparation of Treasury Board submissions and the development of business cases for Pension activities.

Data Integrity and Reporting:
• Managing requests for data extract and report generation.

Internal Controls and Audit:
• Leading and performing the internal testing and audit function of the Pension system; and liaising with the Office of the Auditor General for Pensions on audits.

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Stream 3 – Program Management and Oversight
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Client Relationship and Program Management:
• Leading and coordinating PES interaction, assessment and response with clients and managing service agreements with clients, Plan Sponsors and other external stakeholders.

Communications:
• Developing messages and content for inclusion in communication products; and
• Providing management and oversight of the PES printing, the Pension static website and online portal.

Pension Finance/Internal Services:
• Providing internal services for the PES including contract administration and accommodations, human resources support and business continuity.

Information Management:
• Providing information management support for the PES; overseeing PES’ response to Access to Information and Privacy (ATIP) requests; and leading and participating in open data and information sharing initiatives.

Program Excellence
•Leading and participating on project teams engaged in work related to Pension digital service modernization, robotic process automation, etc.

Work environment

Public Services and Procurement Canada (PSPC) is the engine that powers the Government of Canada. We support the daily operations of roughly 106 federal departments and agencies. By focusing on what we do best - providing innovative common services to the government - we help departments focus on what they do best: serving Canadians.

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link: https://www.canada.ca/en/public-services-procurement.html

Intent of the process

This process will be used to staff various AS-05 positions within the Pension Excellence Sector of the Receiver General and Pension Branch of Public Services and Procurement Canada.

This process could also be used to staff similar positions within the Public Service.

Employees of the federal public service may be considered for deployments, assignments, secondments or actings.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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Common to all streams - Education
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Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

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Common to all Streams - Essential Experience
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1. Experience developing work plans or project plans and leading projects*.
2. Experience providing advice or guidance to clients or stakeholders.
3. Experience reviewing, interpreting or applying policies, procedures or legislation.

Leading projects* is defined as directing, instructing and guiding a group of individuals for the purpose of achieving a certain goal.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative
BBB / BBB

Find out about the three (3) second language evaluations (SLE) required for bilingual positions by visiting the following address:

Information on language requirements

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Stream 1 - Essential Experience
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1. Experience in IT systems development or maintenance.
2. Experience in business process design or in documenting business processes.

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Stream 2 - Essential Experience
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1.Experience conducting or leading audits.
AND/OR
2. Experience developing digital content and applying user centered design methods.
AND/OR
3. Experience in data correction and data analysis.

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Stream 3 - Essentiel Experience
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1. Significant* experience developing reports, presentations or briefing materials intended for management including recommendations.

Significant* experience is defined as 2 years or more.

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Common to all Streams - Abilities
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1. Ability to research and analyze information.
2. Ability to provide recommendations to resolve issues.
3. Ability to communicate effectively orally.
4. Ability to communicate effectively in writing.
5. Ability to manage projects and lead team members.
6. Ability to manage and organize work effectively under pressure.

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Common to all streams - Competencies and Personal Suitability
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1. Client Service - Level 1: Delivering high-quality client service
2. Effective interpersonal relationships
3. Initiative
4. Flexibility
5. Integrity

The following may be applied / assessed at a later date (may be needed for the job)

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Common to all streams - Asset experience
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1. Experience in supervision.

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Stream 1 - Asset Experience
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1. Experience in the administration of pay, pension or benefits using pay, pension or benefits systems.
2. Experience in software testing.
3. Experience in two (2) or more of the following:
- training design
- training development
- training delivery
- training coordination
- training evaluation
4. Experience in comparing and validating data

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Stream 2 - Asset Experience
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1. Experience facilitating workshops with clients or stakeholders.

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Stream 3 - Asset Experience
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1. Recent* experience collecting, coordinating and consolidating data from various sources.
2. Recent* experience developing and maintaining effective working relationships with internal and external stakeholders.
3. Experience providing internal management services (i.e. human resources support or administrative services).
4. Experience participating in open data or information management initiatives.

Recent experience* refers to experience acquired within the last three (3) years.

Certain Positions
• Willingness and ability to work overtime, often on short notice.
• Willingness to travel on occasion.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

The assessment of candidates could take the form of one or more of the following:
- Your second language may be assessed through second language evaluations (SLE).
- A written test may be administered.
- A situational exercise may be administered.
- An interview may be administered using video conferencing tools such as Skype, Zoom or WebEx.
- Reference checks may be sought.
- You must provide proof of your education credentials.

All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate candidates.

We will contact you by email or through your GC Jobs account. Please ensure that your email is valid and accepts messages from unknown users. It is your responsibility to regularly check your email, junk mail and your GC Jobs account to find out about all the information regarding this process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.